Ross-on-Wye

Stayed for 2 nights over the bank holiday weekend. Welcomed by a very enthusiastic team member who couldn’t do enough to help us. This property is a little tired, plug sockets are in short supply, in newer PI properties you have them on either side of the bed, they are lacking here and only available by the desk. No air conditioning, luckily it wasn’t hot but I wouldn’t want to stay here on the rare occasions that the sun does shine. Also worth mentioning that there is no lift so take into consideration carrying luggage up the stairs if you are allocated a room on the first floor. Walls between rooms are a little thin. Apart from this, everything as you would expect from a PI. If you are planning to eat at the adjacent Beefeater I would recommend booking in advance if you have a specific time in mind to eat, there were only tables available from 2015 onwards when we arrived which was later than we wanted so we headed into town. On that note, transport is required to get into Ross on Wye, it is not an easy walk. This is the first PI we have stayed in where we could watch the sheep from our window which we thoroughly enjoyed!

This hotel has the amenities required for an enjoyable trip. Tea is available from the moment you enter, and the bathroom is something to applaud. Incredible. Nearby Beefeaters is a convenient thing, and the existence of an all-you-can-eat breakfast is a spectacular fact.

The room was very hot & the window restraints allowed little ventilation also the fan in the room was so noisy it was near impossible to get any sleep

Stayed overnight for a family funeral, chosen due to location and price. On arrival the grounds seemed lacking attention. Overall the stay was acceptable but the Hotel has seen better days, stairs and floorboards were very squeaky, biggest disappointment was the poor TV reception, with most channels pixilated.

As always a lovely quiet stay in the Premier Inn. Good bed & pillows. Nice reception staff. Our only problem was the poor water pressure in the shower! We ate one night at the Beefeater Restaurant on site, but we didn't really enjoy the experience. The staff seemed a bit 'curt', not the usual warm welcome we've come to expect at these places! :(

The customer care staff at the Premier Inn in Ross on Wye were commendable; approachable professional friendly :-) effective efficient and informative. This is a small hotel but… small can be beautiful! So book early to avoid disappointment. The customer service is wonderful. We have stayed here on two occasions and both occasions in terms of different staff and room care were consistent. The staff here cannot do enough to assist you. The rooms were clean and comfortable; there were fresh bedding on the beds each time we visited, the cleaning has been also consistent. Cleaning staff should be praised for their hard work in achieving this task. I would recommend this hotel it’s staff and we will be calling again in the future.

Friendly and helpful Reception staff. Accommodation was fine but a little dated. Comfy bed and good shower. Beefeater next door not the best breakfast/menu/food quality but the staff were good. Taxis into Ross unreliable. Uber did not turn up so we ended up driving into town.

Often stay at premier inns and they are always comfortable, convenient and value for money. Mostly the staff are friendly and helpful but not always. The staff at Ross on Rye Premier in were very efficient, friendly and very helpful, made our stay there really enjoyable. Would highly recommend a stay here

I have stayed here on a number of occasions. It is immaculately really handy when you want a good meal without having to drive clean and warm.parking is excellent and the Beefeater next door is just right for your evening meal without having To drive,so you can have a glass of wine. Breakfast is good and you can be away for an early start to the day.