Studio 6 Sacramento, CA – Natomas & Smf Airport

Liked that there was a kitchenette, matras was good and bathroom was nice but could have been cleaner.....fridge leaked water, when in need of new towels you have to bring it to the front desk and ask for new...???? We had one night so bad we couldn't sleep, neighbors definitely used something and kept screaming and bangin on the walls and floors, fighting his girl,called the front desk 3 times! Final call we said if they dont do it than we would call the cops ourselves. Finally at 7am those people left the room ...we had to get up at 8 so no sleep for us, but any compensation? Nope... I made a mistake with my booking so i didnt check out at 11 but came that evening, wanted to get it sorted because this was my mistake, they charged 40dollar late check out fee even though she said 20 in the beginning and they keeping my 100dollar deposit,plus i had to pay another 100 for an extra night, this when the room was 63 a night? So i said i would just pay the late fee and get my stuff,This was definitely a lesson and wont be coming back.

Checked in with two children. Why I was put on second floor was beyond me. Maria called after I just got off a ten hour shift saying a complaint from downstairs of noise. Which was not valid at all. Then called the police to get us out. Didn’t leave and can’t wait to speak with corporate. Read the reviews she been trying to rule with an iron fist.

Stayed for Aftershock weekend, felt super safe and comfortable and very satisfied with the complimentary breakfast and other food options within walking distance. Absolutely would stay here again!

Customer service was horrible and wasn't allowed to late check out

It said kitchenette but no plates or silver ware, As we were leaving a cockroach came from under the bed

I called to cancel my booking which the hotel told me they would cancel it. They failed to communicate that we would still get charged and they still checked in the room and charged as an accommodation and not as a No-Show. Front Desk also had little to no experience on booking business travels. Looks like hotel needs to put better effort on training front desk.

Horrible staff and motel. Didn't even step foot into the property. Had to call my bank for a refund. What a waste of time.

Great location from the airport and close to a grocery store and lots of fast food. Our room was clean and the bed comfortable. No issues.

The front desk people are attendable to your needs but sometimes or a bit Moody but overall they are nice okay people to understand your needs overall the place is okay but some things need to be better clean like the AC system bathroom vent. Five stars if this we're taking care of overall you guys are great