We stayed at The Bank Hotel & Bistro to join a friends 60th party and she recommended we stay here but there were more negatives than positives. We had driven nearly 5 hours down to the South Coast, checked in by a very friendly lady to be told that breakfast the following day could not be past 9am. I pointed out that the website says 10:30am, menus around the whole building say 12 noon so why do I need to be so early! We were told the manager said no later than 9am. Not a good start and why 9am when all documentation contradicts that. The room was very nice, lovely sea view but when we came back at 11:30pm, the heating was turned off! I was freezing, it took me 2 hrs to warm up and I had to wear a jumper!! Pillows need replacing, they are bumpy and uncomfortable. Bed was comfortable but we needed blankets. We did get up early to have breakfast as I had another long drive to do but this was disappointing. Plates cold, beans were FIZZY & OFF! Mushrooms, bacon, sausages cooked early and clearly just kept warm so they were had, smallest piece of toast I have ever seen. Hugely disappointing considering it was £130 a night!
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