JulieD3259
19 maja 2024 r.
After recently staying for our second time at The Ship & Castle, I think it will be our last. We really are not fussy people at all, but there are too many little things that need to be addressed, some even from a year ago as we got the excat same room for our 2 night stay. The drainage in the shower wasn't great, nor was the cleanliness as when we lifted the shower cap, It looked like it had never been cleaned (not pretty). Toilet roll holder still not connected to the wall properly, (cheap toilet roll), toilet seat at back still very lose, strains on the carpet excatly the same place as last year, no nice mini toiletries that we had last year & balcony area very dirty with cigarette Ash. It is such a shame as this Hotel has unbelievable potential in such a beautiful spot in St Mawes. The staff have always been super amazing, but unfortunately, everything else lets it down. I will also add that £310 for 2 nights, not including breakfast, is also a little steep, although we could have overlooked this if the Hotel had been up to standards. Going forward, I really hope someone takes a serious look at this hotel and brings it up to the standard that it truly deserves.
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