Residence Inn Salem

Room we stayed in was run down a little bit. Obvious stain in tub. Several patching work on doors that was very plainly visible. Missing lampshade. Breakfast was very disappointing, way less selection. Not like it used to be.

I loved my stay, hotel is clean, bed was soooo comfortable, employees are top tier! Loved my stay even woke up and had a good free breakfast ! Will definitely stay here again!

I liked how fast and easy checkout was and the room was in immaculate condition, 5 out of 5!

Stayed for State Basketball tournament very convenient to all the facilities.

This is our second time staying at this location. We were booked in another hotel and moved here after one night because the other place provided restaurant vouchers for their “full breakfast”. I now know how important it is that we have an onsite breakfast. And I appreciate having a full kitchen. We got a smaller suite this time as there were fewer people in our party. The smaller room did not have an oven which could be important depending on your situation. There was some wear in the bathroom but everything seemed pretty clean and smelled fresh and clean. The water heater was replaced while we were there and when we went to use the pool that day it smelled a little questionable and the water was sitting stagnant. I believe that was a one off situation because of the work being done. The only other complaint I have is that they charged $12/day for parking which I was not informed of when we checked in. I think it likely that was the case the year prior as well but I had not remembered that. I like and recommend this property. The staff is friendly and attentive and we like the property and the breakfast.

While on this property multiple items needed to be addressed. Smoke alarm in king room was covered with a plastic bag. King room had door lock reversed so someone could be locked into the room not out of the room. Dirty flat surfaces in the room. Queen room tv never worked. Second floor clients were extremely loud and jumping on the floor through out the day and night. Unsatisfactory for an established hotel like this.

The staff was very friendly even when we found a snake inside

Great location for Enchanted Forest and pet friendly!!

This was not worth the money to stay. The bathtub was dirty and stained with what looked like blood. There were crazy smells of ****, taquerias, and raw sewage. The pool was scuzzy and just not what was advertised. Was only here one night and that was too long.