Neptune

Resort was nice an very peaceful while on the grounds. I do wish the g furnitue was more comfortable and the kitchen had a few more amenities/appliances. Walking o the beach was a headache with people constantly approaching to talk to you, to just meet you and be your friend, really wanting you to go to their restaurant or shop or boat, etc. They are a bit relentless The restaurant on site was nice with good prices. Also the restaurant behind the taxi stand called Pirougues was great We did tours with both Arona Starr and Mustafa. Arona has a lot of experience and many contacts, but also pushes you to buy things from his contacts to support the local economy. Mustafa is a newer guide but has a lot of knowledge and took good care of us and speaks very good english. I recommend them both. Arona can be found on the beach and Mustafa at the taxi stand. We did tour to Fathala, it is worth the long drive to walk with lions and safari. We also did this to Mbour fish market, Sea Shell Island and Goree Island, and Bandia Safari.

We are a ‘young’couple in our early 60’s and we booked our stay via RCI. We were allowed to check in a bit earlier however our apartment wasn’t ready. We had to ask for the kitchen door to be unlocked but when it was, there was no equipment in it! Even when it was finally stocked up there was No Kettle,no Washing up liquid,no dish cloth to wipe the surfaces. We had to ask for a bin liner on our first day and then when the bin was emptied it was never replaced. We also had to ask for a scouring pad, Ice tray and oven gloves (but they were useless) There was No Sharp knife! We had to prepare our meals using a bread knife! Have you ever tried to peel a kiwi with a bread knife? There was also No Grater, No Garlic press, No Wine glasses (only 4 small tumblers) , No wooden spoon. We had to ask 4 times for someone to fix the oven. The unit definitely wasn’t set up for self catering. The unit was very shabby, and not well maintained and was definitely not up to the standard that we expect from RCI. The kitchen badly needs refurbishing. There was no carbon monoxide monitor and yet we were cooking on gas. No smoke alarm and the fire extinguisher was outside! We were unlucky with our unit (no 1) as it was right by the reception and had people constantly walking by. The outside space wasn’t at all private. We could constantly hear the staff in reception shouting at each other all day long. There were also no mosquito nets. The biggest problem though was that Neptune is not on the beach! The RCI information states that the beach is on site which is very misleading and should be removed. You actually have to walk through a car park and a taxi rank then 100m down a path! The Gardens were beautiful and well maintained.

Hotel is located between Saly and Mbour in an exclusive location near the beach. The hotel is clean with a nice garden and pool area. The room is very basic, the Satellite TV is just news channels, and basically furnished..The breakfast is extremely limited to eggs, French patisseries, and cereals. The evening meal on half board is inevitably rice and fish..It's very disappointing considering the price paid by me.. Evening entertainment is a local group of musicians..Not bad, but a bit repetitive..More thought and variation is required in this establishment..I would say that they put in the minimum effort required.. They need some experienced international management..

This really is a lovely hotel most efficiently run by the Directrice - Stephanie - the gardens & pathways are between the buildings are immaculate & beautiful, the pool is superb & continuously skimmmed of leaves & insects. I had a suite on the top of a two storey building. White walls dark wood furniture, bedroom, bath room & sitting room - very spacious. Two televisions efficient air con & good shower. secure wall safe+excellent wifi. Breakfast is first class with omelettes made to order. Dinner was quite varied & sometimes the dishes were a little ambitious but always well presented & timely. Dinner was served at 8-00pm - not before - with an excellent cocktail bar that really served some very tasty fruity cocktails often prepared by the charming Abi. Every night there was entertainment -band , singer, local dancing & a mannequin parade showing off the outfits put together by the tailor in Neptune boutique. Every day various activities in the pool or ping pong etc. Most of the staff only speak french & almost all the guests were french. I loved my stay & am more than likely to return if in good physical shape.

Good hotel beautiful gardens and rooms. Does not feel like you are at a resort and the beach practically on your doorstep. Food average and repetitive. Local guide Arona Sarr was excellent, knowledgeable and reasonably priced.

Beautiful boutique hotel situated very close to the beach that met all our needs. Staff were very pleasant and always tried their best to sort out any problems or issues. Gorgeous pool, lovely breakfast and evening meal each day Always enough sun loungers for everyone. Any trips you need ask for Arona Sarr who maybe found outside the hotel, just ask security to call for him, you really can’t go wrong and he will give you the real Senegal experience his knowledge is priceless and value for money and even went the extra mile by arranging a surprise cake for my wife’s birthday. He was great fun and we enjoyed his company and have now made a true friend from Senegal. Well done Arrona