The Emily Morgan San Antonio - a DoubleTree by Hilton

酒店服務、位置和環境都不錯，但是設施太老了。馬桶是那種老馬桶。衣櫥也是真的小。房間也是真的小。勝在服務和位置。位置離riverwalk很近。

很好、有意義的酒店。地點好，周邊歷史及遊覽區，市中心。酒店設計、用品等好。可惜疫情，服務一般，不相稱。

My son and I had a very good stay here. The only downside would be the heating and air in our room was funky. I'll allow one thing: they probably don't have to worry about heat very often. Anyway the thermostat doesn't switch between the two and the front desk, Lee, kept telling me it was an old building. Well, I live in a house that is well over one hundred years old, and work in an office building which has existed since before the battle of the Alamo so I know you can put HVAC and a thermostat in an old building and have it work without having someone come crawl in your ceiling. I'm betting the Emily Morgan owners could sort this with a little effort and money. Now, on the the good: Everyone else was very nice. We got great local recommendations for food from another staff member at the front desk. I don't remember his name. The cleaning ladies were so kind. Any time we needed anything, we had it fast from the front desk. Like sometimes I wondered how they got it to us so quickly. Lee, in spite of our interaction over the HVAC, came through with a couple of other little things and was overall a nice dude. The bartender was nice. We did not eat at Oro really. We got room service once and the bread pudding was very lackluster. Everything was very comfy throughout the hotel. We never lacked for scheduling we needed and it's such a short walk to the Riverwalk and shopping and great food. Fix the HVAC, you'd be 100%.

First time staying at the Emily Morgan. The property was nice and very well located to the Alamo and really anywhere in the CBD downtown San Antonio. Unfortunately, the bed was miserably hard. My wife and I like varying levels of firmness but this one left us both aching.

Rooms were nice and friendly staff. Valet parking was not as good long waiting and issues with valet staff.

After my car was vandalized I got basically no help from staff the area around the hotel is a hot mess with homeless and pan handlers.

It was so amazingly i will definitely come back when i visited and i will refer the same room on 6th fl. 608 Jr suite definitely a 10

Our toilet was used prior to our arrival, previous guest or housekeeper left us a present in our toilet and didn’t bother to flush it down. The room was as small as a broom closet. Blood red walls and our bed was hard as a rock. $47 overnight parking is highway robbery. The cookies were good and front desk offered to buy my wife a drink.

Wonderful historic property with modern amenities. The location in downtown was excellent and walking distance to so much! We hardly drive anywhere. The staff was friendly and beyond helpful. My 9yo daughter loved the experience in this unique and charming property. She loved the historical aspect of the property.