Clarion Pointe Near Medical Center

Desk attendant was being rude, and would take very long to take care of my issue without any sense of urgency.

連鎖酒店的品質一向穩定

The young man that checked us in was not very friendly. He never said thank you. When we got to our room the keys did not work and when we went back to lobby for him to fix it he never apologized, he just said “here you go”. There was never a smile or anything. The lady that checked us out was very nice.

Well, the ladies at the service desk were fantastic. Great customer service! Thank you. The pool was open and was super happy for that! We weren't able to enjoy it cuz it was super Alaska cold, hahahahahah. But. It was open till 10 pm. I was super amazed when the lady offered us a late check-out to see if we could enjoy the pool in the morning before leaving. Phenomenal! Kudos to that. One thing I did not like at all and was actually shocked was the breakfast. Noooooooo. They served you the breakfast and that was very CHEAP like of them. The hotel isn't cheap in booking prices, even though this website. Plus, u r asked for a $60 deposit to top it off. So, for them to be CHEAP like that was a shock. What a downer. Then to have a man with an attitude and no customer service etiquette giving you baby size servings was the cherry on top. Egg and 1 old hard french toast. No waffles. Small orange juice cups. Nothing else to enjoy. Oh yes, 1 yogurt and that's maybe if u didn't ask for the egg and 1 French toast u alrdy get. I should have stuck to my old hotel, but I like to try different options and that was my fault. Sorry no pictures. Breakfast ruined my entire day!

My truck was broken into and hotel bore no responsibilty whatsoever. Will never ever use this place again.

On the second day of our stay we left.the room very early and come back late around 8 pm and couldnt unlock the room . So they had to call housekeeping and maintenence because front desk had no master key . We where placed in a temporary room until maintence had to relpace the whole door lock since the key never worked and that was an inconvenience since we where so.tired . Eventuality it was resolved..Breakfast the following day was minial selection no waffle for two days . Will not be staying here again .

The room was filled with Roaches and unclean.. The lobby was filled with homeless and transients. The breakfast was awful and handed to I and my son on a paper plate..

Terrible experience. There was blood in the room we were assigned. When we informed the front desk they were not surprised and acted like it was a normal occurrence. The pictures are not accurate! Don’t be fooled by the nice pictures they posted the lobby looks nothing like the pictures. The neighborhood is sketchy. There are a bunch of people loitering in the parking lot it does not feel like vehicles are safe.

Great price for how nice the property was. Way mor luxury than I expected especially for the price point. Staff was very helpful and I had no complications at all.