Doubletree by Hilton San Antonio Northwest

It was quiet . But the room smelled like it wasn’t used in a long time.minimum soap …. Not even a glass to drink in a room Ashley at the concierge was lovely at the check in but the person when I left was rude and dismissive

The stay would have been great. Only thing that made it poor was the fact there was pretty much no hot water the entire stay weekend. So I had to take freezing cold showers Friday and Saturday. Sunday morning was the first and only hot shower I was able to take. And I was expecting a little more than a $30 credit for the inconvenience, if I’m being honest.

I love it here. I stay here every time I visit my daughter in college. I will continue to stay here. I definitely recommend this place. Quiet and clean just the way I like it . I’ll be back soon

Guy at front desk was beyond rude. Room was initially booked under my mother’s name and paid in full. When she found out she was unable to make the trip, she added my name to reservation weeks prior. The guy we spoke with assured us it was taken care of and that we wouldn’t face any problems. Turns out changes were not made and even after being understanding about the error, he kept being rude and taking all his time. Handed me the card key without letting me know what room to head to or without saying thank you or anything. Extremely rude.

It was okay, I guess I thought it would be an easier walk to La Cantera but road was too busy. Other than that it was good for a quick get-a away and the price was very reasonable.

Love this hotel. It was buzzing with activity but still felt quiet and relaxing. Parking was easy and the rooms and beds were great! Friendly staff everywhere!

Staff was very friendly. Space was neat and clean. Only negative was the elevator. It seems as if it needs to be serviced so each ride was noisy and shaking so you fear it will break Everytime.

Property was nice, clean, and comfortable in the lobby area. Elevators were very concerning being slow and noisy and one unit was being worked on. The hallway on our floor was extremely hot and felt not air conditioned for our entire stay.

The pool was closed because the pump overheated. The ac was loud and the “queen” beds seem a lot smaller and not comfortable at all. The rooms are average. I would compare them to the cheaper hotels. Total meh. Not worth the price and status of double tree unfortunately.