TreeCasa Hotel & Resort Nicaragua
1 doba
Pokoje i goście
1 pokój, 2 osoby dorosłe, 0 dzieci
Wszystkie obiekty w: San Juan del Sur

TreeCasa Hotel & Resort Nicaragua

El Papayal, 48600 San Juan del Sur, Rivas, Nikaragua
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TreeCasa Hotel & Resort Nicaragua to idealne miejsce na odpoczynek po dniu spędzonym w podróży lub pracy.Pokaż więcej
Wyrównujemy ceny
hotel overview picture
Kluczowe atuty
Możliwość dowozu na lotnisko
Darmowy parking
Zwierzęta mile widziane
Wiele atrakcji
Udogodnienia
Basen odkryty
Nurkowanie
Snorkeling
Jazda konna
Piesze wędrówki
Spa
Salon masażu
Parking publicznyGratis
Wszystkie udogodnienia
Opis obiektu
TreeCasa Hotel & Resort Nicaragua to idealne miejsce na odpoczynek po dniu spędzonym w podróży lub pracy.
Pokaż więcej
4.3/5
Bardzo dobry
Czystość4.3
Udogodnienia4.3
Otoczenie4.3
Obsługa4.3
Cała 59 ocena
Otoczenie
Charakterystyczny obiekt: Bahía Portal del Mar
(1,7km)
Charakterystyczny obiekt: Playa Nacascolo
(2,2km)
Charakterystyczny obiekt: Barefoot Surf Travel - San Juan del Sur Nicaragua
(2,5km)
Charakterystyczny obiekt: Path Off Of Beach
(2,6km)
Charakterystyczny obiekt: Mirador del Cristo de la Misericordia
(2,7km)
Zobacz na mapie

Pokoje

Oceny gości

Udogodnienia

Zasady

Deluxe Family Suite
12

Deluxe Family Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed and 1 Sofa bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Szczegóły pokoju
Sprawdź dostępność
Premium Deluxe Treehouse
7

Premium Deluxe Treehouse

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Szczegóły pokoju
Sprawdź dostępność
Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Mountain view
Szczegóły pokoju
Sprawdź dostępność
Deluxe King Room
7

Deluxe King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Szczegóły pokoju
Sprawdź dostępność

Oceny gości

4,3/5
Bardzo dobry
59 – liczba opinii
Zweryfikowane opinie
  • Czystość4,3
  • Udogodnienia4,3
  • Otoczenie4,3
  • Obsługa4,3
Średnia podobnych obiektów w: San Juan del Sur
Najczęściej wspominane
R‍o‍b‍e‍r‍t‍a‍ ‍B
31 grudnia 2024 r.
As a family of three, including our 8-year-old child, we were eagerly looking forward to a peaceful and rejuvenating stay at Treecasa Resort in San Juan Del Sur, Nicaragua. Both my partner and I are holistic health practitioners, and we specifically chose Treecasa because of its promise to help guests "Reconnect with Nature & Rejuvenate your soul." Unfortunately, our experience was the complete opposite of this description, and we left feeling exhausted, frustrated, and deeply disappointed. Uncomfortably Loud and Unrelaxing Atmosphere. From the moment we arrived, it became clear that the reality of Treecasa was far from what we had anticipated. The music by the pool was blaring at a very high volume, which only got louder as the day went on. While we had expected a tranquil environment, what we encountered felt more like a party scene. To make matters worse, the pool area, which had been advertised as a quiet retreat, was opened to the public after noon, becoming increasingly crowded with visitors from the nearby towns. The atmosphere was overwhelming, especially with the loud music continuing all day. The Nightmare of Nighttime Noise The worst part of our stay came after dinner. On Friday night, a rave-style party erupted at the resort, lasting from 8:30 pm until 12:30 am. The noise was unbearable, making it impossible for any of us to sleep, especially our young child, who cried for hours because of the disturbance. What was most upsetting was that we were never informed of this event when we booked the resort. Instead, we received a brief message just before the party began, inviting all guests to join in. We were left feeling blindsided and helpless. Flooding in the Room As if the noise wasn’t enough, at 1 am, a heavy rainstorm hit, and the roof of our room was not equipped to handle the downpour. In a matter of minutes, our son’s bed was completely soaked, and water was flooding the floor around the room. When we spoke to the staff the following morning, they assured us that the loud music wouldn’t happen again, which gave us some hope. But unfortunately, it did—on both Saturday and Sunday nights, the music blared again from midnight until 4 am, and once again, rain caused flooding in our room. Poor Customer Service and Unacceptable Compensation When we raised these issues with the staff, we were told that the resort was fully booked and no other rooms were available. The only alternative they offered was a room located even closer to the source of the loud music. After speaking with the manager, we were given what they called a "token of appreciation"—a free dessert at the restaurant. This, understandably, felt like an insult given the severity of the issues we faced. We requested a refund for the discomfort and inconvenience, but after hours of back-and-forth, they offered us a meager discount for one night of our four-night stay. A Formerly Peaceful Resort Turned Into a Party Destination From what we gathered from other families
Przetłumacz
a‍q‍e‍e‍l‍a‍f‍o‍g‍l‍e
17 listopada 2024 r.
The room was gorgeous and large, the staff were super friendly and accommodating. I felt like I was staying in a fancy tree house. The food was delicious especially the carrot cake and burger were my favorites. I would definitely stay again.
Przetłumacz
e‍d‍u‍a‍r‍d‍o‍_‍l‍a‍c‍a‍y‍o
17 sierpnia 2024 r.
Great place! Lovely encounter with nature. Spectacular food! Rooms are very comfortable and private. Fifteen minutes away from the beach and twenty minutes away from San Juan del Sur town. Kids friendly if you plan your trip with the family. Fully recommended !
Przetłumacz
G‍o‍ś‍ć
25 stycznia 2025 r.
I stayed at TreeCasa Hotel & Resort and, unfortunately, my experience did not live up to the expectations set by their advertising. The buffet breakfast was particularly disappointing—you pay for it, but you’re only allowed to go through the buffet once. To make matters worse, they send someone to watch over your table, which felt awkward, uncomfortable, and honestly, very cheap for a place that markets itself as a resort. The receptionist was unwelcoming and seemed more preoccupied with his cellphone than with assisting guests, giving the impression that customer service is not a priority. Additionally, while the resort advertises amenities like horseback riding and spa massages, neither of these were available during my stay. Apparently, they require advance booking so they can bring someone from the city, which was inconvenient and misleading. Overall, the place felt more like a fancy pool hangout rather than a genuine resort experience. It’s more of a tourist trap than a relaxing getaway. I wouldn’t recommend it unless you’re just looking for a pool day.
Przetłumacz
G‍o‍ś‍ć
3 stycznia 2025 r.
Our family had the most unforgettable New Year’s Eve. From the moment we arrived the staff made us feel so welcome, they were incredibly kind and supportive throughout our stay. The food was absolutely delicious, both at the New Year’s Eve dinner and every other meal we had. After dinner, we attended this incredible Egyptian themed party, which was such a unique and fun experience, and it was included for guests, which was a wonderful surprise! We had so much fun dancing and celebrating in such a beautifully decorated setting. Our room was comfortable and beautifully designed, and we loved having access to the private beach. It felt like a little slice of paradise.
Przetłumacz
S‍h‍a‍w‍n‍t‍e‍l‍l‍e‍m‍o‍n‍c‍y
26 czerwca 2024 r.
This place was so enchanting. It's surrounded by lush nature and just put together so well. It is luxurious, well serviced while also being close with nature. The staff was incredibly kind and accommodating. The free shuttle service to town was so helpful and amazing, as well as they're private beach. May be my favorite place I've EVER stayed.
Przetłumacz
G‍o‍ś‍ć
9 listopada 2024 r.
In addition to the loud music, Tree Casa employees stole priceless heirloom jewelry from our room and have yet to offer any compensation or remediation. Management has been unhelpful throughout the ordeal. Avoid this place if you want to prevent a distressing vacation.
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K‍e‍i‍t‍h‍ ‍S
4 listopada 2024 r.
Peaceful with beautiful surroundings and rooms. Excellent staff and food highly recommended. TC has multiple pool horseback riding bikes hiking trails and thier own organic garden. A free shuttle is available into SJDS on a beautiful new scenic road.
Przetłumacz
M‍a‍r‍i‍n‍a‍ ‍T
7 lipca 2024 r.
We were there last week and this was the best experience we had out of our whole trip. We went to both Nicaragua and Costa Rica and stayed at 3 separate hotel and resorts and this was far the best one. We loved it. Excellent service, food (they have their own garden), massages, private beach, etc. And the place itself was beautiful. I was born in Nicaragua and I was so surprised that we had such a beautiful resort that I am proud to recommend to friends and family. My family and I have traveled to Europe, Africa and Asia and this was perhaps one of the most beautiful resorts we've seen. The way the natural landscape was incorporated to the design of the resort is just exquisite. My husband and I loved it so much we want to inquire about purchasing a home within resort grounds.
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Udogodnienia

Basen odkryty
Spa
Bar
Restauracja
Restauracja
Restauracja
Brak dodatkowych informacji
Więcej udogodnień
Internet
Basen odkryty
Parking
Parking publiczny jest dostępny w obiekcie. Rezerwacja nie jest wymagana.
Transport
Usługi biznesowe
Usługi recepcji
Języki
Posiłki
Obszary ogólnodostępne
Zdrowie i uroda
Aktywności
Sprzątanie
Dostępność
Bezpieczeństwo

Regulamin obiektu

Godziny zameldowania i wymeldowania
Zameldowanie: 15:00–21:00
Wymeldowanie: 08:00–12:00.

Godziny pracy recepcji: [pn-nd]07:00–22:00

Jeśli planujesz przyjazd poza godzinami zameldowania, skontaktuj się z obiektem z wyprzedzeniem

Zasady dotyczące dzieci
Dzieci w każdym wieku są mile widziane w tym hotelu.
Za dzieci korzystające z łóżek dostępnych w pokoju mogą obowiązywać dodatkowe opłaty. Podaj liczbę dzieci, aby uzyskać dokładniejszą cenę.

Łóżeczka niemowlęce i dodatkowe łóżka
W żadnym rodzaju pokoju nie ma możliwości dodania łóżeczek niemowlęcych. Zasady dodatkowych łóżek zależą od rodzaju pokoju. Zapoznaj się z zasadami wybranego pokoju.

Śniadanie
TypAmerican,Gluten-free,Vegan
StylA la carte,Bufet
WiekOpłata
Dorosły
Skontaktuj się z hotelem
Opłata za dodatkowe śniadanie nie jest wliczona w cenę i należy ją uiścić oddzielnie w obiekcie.

Zasady kaucji
KaucjaWymagana kaucja
Metody pobrania kaucjiPobierana jest stała kwota w wysokości US$ 100,00 (około 397,30 zł).
Metody wpłaty kaucjikartą kredytową
Zwrot kaucjiKaucja zostanie zwrócona na konto, z którego dokonano płatność w ciągu 7 dni po wymeldowaniu.

Zwierzęta domowe
Zwierzęta domowe są akceptowane po uprzednim uzyskaniu zgodyZa darmo

Wymagania dotyczące wieku
Główny gość, który się zamelduje, musi mieć min. 18 lat(a).

Płatność w hotelu

  • Gotówka

Często zadawane pytania

Jakie są godziny zameldowania i wymeldowania w TreeCasa Hotel & Resort Nicaragua?

W TreeCasa Hotel & Resort Nicaragua zameldowanie jest możliwe od 15:00-21:00, a wymeldowania do 12:00.

Czy w TreeCasa Hotel & Resort Nicaragua jest basen?

Tak, w TreeCasa Hotel & Resort Nicaragua jest basen.

Czy zwierzęta są dozwolone w TreeCasa Hotel & Resort Nicaragua?

Tak, zwierzęta domowe są zazwyczaj dozwolone w TreeCasa Hotel & Resort Nicaragua, ale zawsze najlepiej zadzwonić wcześniej, aby to potwierdzić.

Czy TreeCasa Hotel & Resort Nicaragua oferuje śniadania?

Tak, goście TreeCasa Hotel & Resort Nicaragua mogą korzystać ze śniadania w trakcie swojego pobytu. Opcje śniadaniowe obejmują: Amerykańskie, Bezglutenowe, Wegańskie.

Ile kosztuje pobyt w TreeCasa Hotel & Resort Nicaragua?

Ceny w TreeCasa Hotel & Resort Nicaragua mogą ulec zmianie w zależności od terminu, zasad hotelu i innych czynników. Aby zobaczyć ceny, podaj daty pobytu.

Jakie zasady anulowania obowiązują w TreeCasa Hotel & Resort Nicaragua?

Zasady anulowania w TreeCasa Hotel & Resort Nicaragua zależą od rodzaju pokoju i zasad rezerwacji.

Informacje o obiekcie

Średnia cena odPLN1544
Liczba gwiazdek hotelu4