Nixzali
29 grudnia 2023 r.
Terrible experience. The hotel did not have water service on the night we stayed and the customer service did not even bother on telling us about the situation or made any arrangements to accommodate.
While I understand some things are outside of the control of the hotel, I still think it is embarrassing that the hotel did not have a backup plan (we had to Uber to a pharmacy to buy water from a local pharmacy so we could take a shower, wash our hands, and brush our teeth) The hotel did not even offer an apology and it was a very frustrating experience overall. When we got water running, it was very yellow and smelly. I’m very dissatisfied with my stay
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