Margarita Hotel Boutique

We were walking by Hotel Margarita and stopped because there was a beautiful painting inside. As we admired it, Ana stepped out and invited us in. She showed us one of the beautiful rooms and the gorgeous rooftop terrace (amazing views!). The hotel was beautiful and Ana was so very welcoming. We told her we'd come back that night for drinks on the terrace (and we did). We drove to Xilitla the next day with the intention of spending two nights. We decided to make it one and return to SLP on Sunday night, to stay at Hotel Margarita. Unfortunately, and this is why I gave 4 and not 5 stars, they did not have our reservation (I booked and paid for it via the ********** app). We arrived at 9 pm, to a closed hotel. We called and the night watchman let us in. He had no record of our reservation and said the hotel was closed. Instead of turning us away, he called his manager and was able to get us into a room. Sadly, the hot water wasn't on so we had to take cold showers. I appreciate that staff went above and beyond to accommodate us. However, this is an issue that needs to be corrected. As I mentioned, I had paid for the reservation but at check out, they asked for payment. I want to add that we had booked 2 with breakfast but there was 3 of us and they comped the extra breakfast as well as the pan dulce. This hotel is centrally located, it's beautiful, and the staff was wonderful (especially Ana). However, this issue with ********** needs to be corrected.

El mejor lugar para hospedarte en San Luis, muy céntrico y agradable. El personal es amable y atento, responden a la brevedad y con gran gesto de servicio. El restaurante, el ambiente, lo acogedor que es, hace que te sientas como en casa. Volveré!

Me encantó el lugar.

El lugar es cómodo sin embargo el aire acondicionado del cuarto hace mucho ruido, no deja descansar por otro lado las paredes del baño estaban descarapeladas.