Brent
21 października 2023 r.
Keys did not work on the door initially and had to go get a different key card, carpet has stains throughout, found a VIP wristband under the edge of the bed from a previous person, found ants in the middle of the floor, mouse droppings around the toilet and dead bugs behind it, couch has stains and the couch back was broken, literally every sheetrock tape seam and corner is bubbling up (not just a few but EVERY SINGLE ONE), sheetrock repair to the wall was falling out and cracking, window sills had dead bugs and dust/dirt accruing and obviously have not been cleaned in a long time. At night there is no one there to assist you, the only way to get in touch with anyone is the service phone at the back door entrance that rings through to the adjacent Holiday Inn front desk, which we were told is owned by the same person/group. After hours the only entrance/exit is through a dark sketchy back parking lot door that has a key card access however is not locked and anyone can enter at any time. Attempted to reach someone and was told they would call us back in the morning, 2 days later and we keep getting redirected to voicemail. 8 pictures is not enough to show how poorly the room was cleaned and kept.
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