We stayed at apar**ent 202 and let me just say that this is an amazing place. The bedrooms are great, the bathrooms are high end, the kitchen is superb, the sauna fantastic and the service is stellar. Couple of things to mention: - Goran drops you off and picks you up wherever you want (between 9-17hrs), we never had to wait for more than 2 minutes. He carries skiing gear, gives you an up-to-date weather forecast and shares great tips for local food etc. Also really nice to the kids, so a very warm and welcoming host. And not to forget, Goran is the egg station chef in the morning, he made us all kinds of eggs (from poached to omelet and everything in between). - The wellness is amazing. Even though it closes at 8pm (if I am not mistaken), the staff allowed us to stay till 10pm (and we could have stayed longer if we wanted to). - Skigear room is tidy and cleaned every day. Boots nice and warm in the morning and everything only accessible with your hotel key for safety purposes. The same goes for the luggage area for early check-in or late check-out guests. - We asked if we could have a shower on our departure day after skiing and instead of having to consider this request, we were immediately allowed to stay in our apar**ent till 4pm that day, because the new guests would arrive late that day. Fresh towels were brought instantly and the staff basically accommodated with our every need. For example, one of our group forget his hat and scarf at a restaurant, only realizing this 2 days later. Once we asked the staff for help, they took care of this for us and the scarf and hat were returned to our room the same day. Goran picked it up at the restaurant for us. Similar experience with transportation arrangements to and from the airport, pre-booking of skipasses etc. Great overall service level, probably unprecedented for this region... Small things like ordering drinks at the bar to take to the room; "we will bring the drinks to your room, don't worry about it". These things make staying at Sonne amazing. - Special mention for Romana, who is lovely and goes the extra mile to take care of her guests. Made dinner reservations for us every evening, gave us great tips on where to go, speaks perfect English, German and we could even joke around a bit in Italian and other languages. What else is there to say... We are going back here 100%! If you book this hotel, feel free to ask for anything you want and the staff will try its best to make that happen. Of course they deserved a nice tip at the end of our stay and although it was very much appreciated, Romana was surprised and stated that she is just doing her job and that she was happy we enjoyed ourselves so much.
Przetłumacz