Hotele niedaleko Cine Regio Ibiza, Sant Antoni De Portmany

First impressions of you look from afar are great, it’s when you get closer and this is a hotel trying to appeal to the higher end of the market with a cheap refurb. Negatives: * Offer snacks and drinks at reception or within the lobby area, especially for late arrivals. * Explain the facilities available and where to access them. * Add a welcome leaflet in the room with key information such as meal options for non all inclusive guests. * Offer recommendations for food and general local amenities. * 1 bottle of water complimentary, put it in the fridge or have 2 one chilled and one not. * Fix the aircon, on the lowest setting the rooms are still warm and uncomfortable. * One staff member behind the day bar was very rude when it came to learning I was a staff member of Leonardo Hotels, he did not want to add the staff discount. He also put my food order through wrong, I ordered a cheeseburger but he bought a chicken burger out. Not sure if he even applied the discount as it was €12. I noticed he was rude to a few customers during his shift - 17/10/23. * Couldn’t ask about late check out until the morning of check out. Offers should be purchasable at booking. Would also promote direct booking. * Style of the rooms are an attempt to modernise but unfortunately you can tell this was done at a low budget. The rooms are what would class as standard hotel rooms. * Staff could benefit from some customer service training to provide a more comfortable stay. Positives: * Location is great for access to the beach. Special gate for access to and from beach from day bar area. * Outdoor areas are perfect for sunlight all day. * Two bars one for day and one for night - Changed at 7pm. * Food available at the bar for non AI. * Good selection of drinks. * Checking in and out was quick. * Good size pools which match size of hotel. * Cleanliness of the hotel was to a high standard.

Booked for a hen do with a group of 6 girls, Hotel was clean, friendly staff, great location We upgraded to the premium rooms and it was definitely worth it, rooms were modern and faced the swimming pool, came with fridge, air con, tv, hairdryer, deposit box was extra but only 3 euro per night with 10 euro deposit which you got back, Hotel is 5 mins walk to the egg / west end *****, hotel can be quite lively at any point of day / night, seemed to be more of a younger crowd which suited us but may not be for everyone depending what you want, Breakfast was the usually hot selection (what I would call Spanish breakfast) wasn’t for us so we decide to eat out and found prices reasonable so didn’t bother us too much, Overall I would recommend, and would consider booking again in the future

Staff are friendly and helpful, check in really quick & easy and room has everything you need. Nice swimming pool and chill area for during the day! Close to the sea front and to clubs like Ocean Beach, Cafe Mambo/Mint, etc. Would definitely stay again. :)

Fantastic hotel. Really chilled and laid back atmosphere. Check in, the lady on the front desk was a delight. She handled all 13 of us without fuss and made us all feel really welcome despite being a big group 10/10 Rooms, fab, spacious with a mini fridge and good aircon. We overlooked O beach and it was noisy until it finished but I was only in bed earlyish one night. Enjoyed chilling listening to it. Only downsides were the rock hard beds and only 2 blankets but asked for more 9/10 Staff, amazing, Carlos is so lovely and he treated us all really well as did the lovely lad at breakfast and the young girl at the bar (I forgot their names sorry) Breakfast and other food in the day, amazing, great choice, try the ole burger and club sandwich (lush) . The food at the bar was reasonably priced as was the alcohol 10/10 Pool area, fab, always got a bed and there were plenty spare, pool towels are provided in your room. We could hear the music from O beach and loved it. It’s really chilled out round the pool and there’s a stunning view of the harbour from the fence. Pool not too cold, was welcome with a hangover. You can nosey at what’s going on at O beach from the fence if you don’t fancy going over. Free entertainment with the hotel though so nice to just pop in for an hour or so. 10/10 There wasn’t a late check out room available but the shower in the toilets at the pool area was decent and you can lock it from the inside. They were happy to provide a clean towel. Will absolutely be returning to this hotel. Thanks for a great stay.

I stayed June 2023 for 5 nights with my husband and my mum. I know San Antonio very well and knew we were staying in a busy area in a budget hotel. We were so impressed, the rooms were lovely. My husband and I were lucky enough to have a sea view in on the 1st floor. The rooms were cleaned to a perfect standard every day, clean towels / sheets daily. The air con worked perfectly which kept us cool after the hot Ibiza days. We rented mini fridges out for 3 euro a day, absolute bargain. My mum had breakfast one day in the restaurant and said it was lovely. Staff were all friendly and helpful 😄 oh and location wise shop next door and bars and restaurants few mins away, plus the bus station 2 mins walk and taxi rank few mins walk. Great stay and I’ll be booking again for my next trip very soon x

This Oku is what I am most looking forward to in the ibiza trip, but the overall feeling is so-so. The main reason is that the staff are too arrogant and a little arrogant. This hotel is a bit away from the sea, and there is a large hotel next door to other oku, but the decoration is not as modern, but that one is more cost-effective. You also need to wait to check in, and the room will not be given until after 3 pm. Because the convertible Mercedes I rented was too poor to park on the road at the main entrance. I gave a tip of 2 euros on the pillow in the morning. I hated it too little, so I didn't take the tip, but I didn't even put the toiletries for me! ! ! The swimming pool is divided into two, you have to cross the main road to get there, the one is big, you need to grab a spot early in the morning every day, otherwise there is not even a spot! Most of them are internet celebrities and young people, and the daily DJ concert in the swimming pool is the same. Don't go if you want to be quiet. There is no need to grab the small swimming pool, it is next to the breakfast room. The room is very small, and beside the road, there is a large trash can (not belonging to the hotel) on the first floor below, which is very noisy. It is recommended to add money to upgrade the room type, but the room is still very small. The satisfying part is the breakfast room, which has many types. You can have a good breakfast every day, but there are too many people. The hotel pool bar is good, there are a lot of whiskey 🥃, and there are many Japanese ones. Very close to a nearby city. There is also a Michelin one-star Es Tragón next to it, which is worth visiting. The service is really much better than this hotel. There is a small so-called aquarium next to it, which is so-so, but it is very good to relax with coffee at the door.

Impeccable hotel, the first room had displeased us facing the air conditioning network at the reception we changed it without problem. The meals are varied. Only downside lack of deckchair for everyone. Very attentive bar staff

This has to be one of the best all inclusive hotels we’ve stayed in .. the service from the minute we arrived until we left was absolutely fantastic , the variety & presentation of the food in caprichio restaurant was stunning , the dining room staff couldn’t do enough to help& always with a smile .. the rooms were amazing , we stayed in a deluxe with sea view , perfect for watching the sunset .. the bar staff around the pool area were brilliant , always making sure your glass was never empty .. loved the daytime entertainment around the pool area .. the gravity sky bar had a brilliant atmosphere at night for watching the sunset … the hotel is in a great location for the sunset ***** .. 10 mins walk away .. cannot wait to return to this hotel .