Gość
1 października 2024 r.
This was our fourth time staying in this accommodation. It's always been a bright airy room we've had previously. The service has always been impeccable. Although after this time I would consider staying in other accommodations next time. The first room we got had another hotel looking in and down on our balcony. The room also had no nets on the windows, so we would have had to have kept the curtains closed the whole time. The room was dark as the other hotel was literally about 15ft away. There was a group of lads on their balcony looking right into our room. Which i was not happy about.( nothing to do with the lads it was the lack of privacy) We like to spend the evening on the balcony reading a book and having a drink. We spoke to the lady at reception who wasn't very helpful, she made us feel that it was an inconvenience to have highlighted an issue, also the fact we return every year didn't seem to make any difference. She finally seen that i was getting visibly upset, she moved us to block 2. The balcony was private and the sun was coming in but there was also the option of the net curtains closed on the window. The room was so much better than the first. I've always returned as i love the vibe round the pool, the onsite supermarket and its location but the reception really let it down this year. The air conditioning wasn't great this time either The one constant every time we go, is the life guard/ pool attendant. He is fantastic, nothing is ever a bother and he can't do enough for everybody. Other guests we were talking to were saying the same. He would be the main reason to return to Puchet but as we go every year to Ibiza i think i would probably reconsider and maybe go with a different hotel next time.
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