TRS Ibiza Hotel- Adults Only+16

The experience is find, therefore I’m here to wrote this comment. If that wasn’t I will never be writing this again and again. I’m just looking forward to have an other wonderful stay. But, there is no AC no AC no AC.

Очереди в ресторан, на завтраки обеды и ужины. Мало свободных лежаков. Быстро заканчиваются пляжные полотенца. Лобби бар с медленным и надменным обслуживанием. Бары открываются после 11 ч. Из плюсов- вкусная еда, большой выбор коктейлей. Панорамный бассейн на 8 этаже. Просторный и уютный номер.

Great views, great entertainment, good food, the only thing that let's it down is staff some are fantastic and some don't do what they say, one day our room was not cleaned and another room service never arrived, I complained and the manager was very helpful all situations were compensated/resolved. I would definitely come back a third time as it has a nice relaxing feel with some fun along the way.

Service around the pool was terrible, staff were rude. Some reception staff had a bad attitude and were extremely rude and dismissive when our party raised various issues (I.e. Hot tub was left filthy for 2 full days and no towels were available for the room so couldn’t shower - asked multiple times to get issues resolved over the 2 days, we were only there for 3 days)

Lovely stay at TRA and would stay there again however a few improvements need to be made! The maid service was not great and rooms weren’t cleaned as we would have liked each day and they forgot to replace our towels twice which was annoying as had to get them from reception. Another thing that would be great was if they had more staff in the lobby bar in the evening as sometimes we was waiting up to half an hour. Overall though stay was nice and I would stay again

I have just returned from a week at this wonderful hotel. Some details are below: - check in was brilliant. A really friendly welcome and helpful introduction to the hotel. I would say make sure you are signature level. I don’t know what the cost difference was but we found it excellent. My room was ready which was excellent as it was only 12.30pm and someone brought me some welcome chocolates which were lovely! - our rooms weren’t large but very nice and had a lovely bed and a terrace. - the pools and pool areas are lovely. We had a pool for signature level guests which was lovely and we enjoyed it. The staff are very kind and friendly and ask if there is anything you need regularly. The only advice I would give the hotel is the pool servers should come round the signature level pool every 25 mins to check on the guests. There is normally only 10-15 people there. - food on the whole is excellent through the hotel. I had eggs Benedict for breakfast, we spent some lunches at the pool bar and some in the buffet restaurant and all of our meals were superb. It is much higher quality than a normal all inclusive. The main buffet can turn out slightly cold but that didn’t bother me. We also went to gaucho twice and Helios once. We enjoyed all meals and the staff were super lovely each time. We preferred El Gaucho because it suited our taste more. Also you can buy whispering angel wine for EUR 42 a bottle which is excellent value. - we used the dine out option and went to Saint Antoni marina. That was wonderful and we were treated like royalty in Es Nautic so thank you to them also. A wonderful meal and very good value. - we really enjoyed the all inclusive drinks. The rose and white wine are lovely and you get raspberry stoli which I like a lot. We loved going to gravity on an afternoon and evening. It is absolutely breathtaking with a view across the whole bay and great views of the sun setting. The staff are amazing up there and will do anything they can to make sure you have a lovely time. In contrast - I don’t know if I was unlucky- but the couple of times we visited it was chaotic and difficult to get a drink. One night they had no glasses. This was a minor annoyance though. - We loved the spa! Massive shout out to Laura and all of the girls who are so nice and friendly but also do some fab treatments. Signature level guests get a discount on treatments and also get to use the spa pool for free and it’s wonderful so make sure you check it out. - finally I want to thank the Butler Team. I have seen reviews on here saying they aren’t responsive or helpful. We found them amazing and they booked us everything from spa to restaurants to getting the bell boys to help and they were brilliant each time which made organising things easy. Also massive thanks to the front desk and guys outside who arrange taxis etc. They were also amazing and so friendly. All in all we had an amazing holiday and never wanted for anything. I didn’t want to leave and will

This hotel is amazing! We only stayed for 3 nights and didn’t want to leave. The upgrade to the signature level is absolutely worth it. The hotel facilities are really beautiful but what makes this place amazing is the staff, they are truly fantastic and nothing is too much trouble (big shout Out to Diego at the gravity bar! He made our stay and makes a great drink! . I’ve stayed in many all inclusive hotels all over the world and this is in the top 5. My only tip is to upgrade and the hotel takes care of of everything else!!! Thank you TRS X

This hotel’s website promises a luxury experience, but unfortunately substance isn’t there. We booked a “Signature Level” package, and honestly I couldn’t tell you what benefits this brought us. It is a con and I wouldn’t recommend paying for it. If you’re looking for a luxury experience, I’d go down the road to the Hilton.

A relaxing week away. The property is a bit too isolated for us. We prefer the bustling Ibiza town vibes.