zoe h
6 września 2024 r.
Having stayed in several AI hotels in Mexico and the Caribbean, it’s always difficult to match the standards you get in those hotels in Europe, especially for similar cost, so I can be hard to please! But, given that I now have a 1 year old, I’m trying to find a similar holiday with a much shorter flight time. I’ve stayed in a few 5 star AI’s in Spain and Greece over the years and never been impressed, particularly with the cheap food and alcohol they try to push on guests in the AI package. For once, I have actually been quite pleased with the offering here at Sensatori Biomar and would return again. Most things I would rate as really good, there were some things that could be improved but they weren’t major things and overall the positives more than outweighed any negatives. Resort is very clean, modern and well kept. We stayed for a week and we had no sickness or diarrhea, which I had been worried about given the reviews I had read a few weeks before. Pools were all very clean and well kept however, the toilets at the pools are not well signposted at all. In fact we had to ask and only found where they were on day 3. When we did go in them they were empty. Considering the amount of people in the pools and the fact they are drinking several drinks from a swim up bar and not many seem to know where the toilets are due to lack of signage - you can guess where they are all relieving their bladders! I know chlorine kills it somewhat but still it’s just a bit nasty to be swimming in all that wee, especially in a 5 star resort. But generally the resort is very well kept. The rooms are clean, aircon works well and they have wooden floors instead of tiles which is good and more safe if you have a small baby. I don’t know if this applies to all rooms but we had twin beds pushed together rather than a double which was slightly annoying! The cupboards and drawers in the living room had push mechanisms to open them rather than handles which again is good for small babies to stop them opening them! The room had a kettle, fridge, hairdryer, iron. The iron wasn’t the best though and if I came again I would bring my own. The shower was powerful which was good and the room had a nice deep bath. The sinks would have been fine apart from I had to wash the baby’s bottles in them as there was nowhere else in the hotel to wash bottles. They would not hold water in them even when the plug was down therefore I had to keep the water running the whole time to replace the water that was being lost down the plughole whilst washing! This was a bit annoying as I’d have liked to leave them to soak for a while but couldn’t. The TV seemed to have many channels but they were not accessible and the only ones that were, were a few German ones. This wasn’t a major issue for us as we don’t go on holiday to watch TV, but could be for some. We had a swim up room in the family section. The pool was very pretty and clean but is shared with the neighbouring apartment. There are
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