Hotele w Santa Gertrudis

First impressions of you look from afar are great, it’s when you get closer and this is a hotel trying to appeal to the higher end of the market with a cheap refurb. Negatives: * Offer snacks and drinks at reception or within the lobby area, especially for late arrivals. * Explain the facilities available and where to access them. * Add a welcome leaflet in the room with key information such as meal options for non all inclusive guests. * Offer recommendations for food and general local amenities. * 1 bottle of water complimentary, put it in the fridge or have 2 one chilled and one not. * Fix the aircon, on the lowest setting the rooms are still warm and uncomfortable. * One staff member behind the day bar was very rude when it came to learning I was a staff member of Leonardo Hotels, he did not want to add the staff discount. He also put my food order through wrong, I ordered a cheeseburger but he bought a chicken burger out. Not sure if he even applied the discount as it was €12. I noticed he was rude to a few customers during his shift - 17/10/23. * Couldn’t ask about late check out until the morning of check out. Offers should be purchasable at booking. Would also promote direct booking. * Style of the rooms are an attempt to modernise but unfortunately you can tell this was done at a low budget. The rooms are what would class as standard hotel rooms. * Staff could benefit from some customer service training to provide a more comfortable stay. Positives: * Location is great for access to the beach. Special gate for access to and from beach from day bar area. * Outdoor areas are perfect for sunlight all day. * Two bars one for day and one for night - Changed at 7pm. * Food available at the bar for non AI. * Good selection of drinks. * Checking in and out was quick. * Good size pools which match size of hotel. * Cleanliness of the hotel was to a high standard.

Booked for a hen do with a group of 6 girls, Hotel was clean, friendly staff, great location We upgraded to the premium rooms and it was definitely worth it, rooms were modern and faced the swimming pool, came with fridge, air con, tv, hairdryer, deposit box was extra but only 3 euro per night with 10 euro deposit which you got back, Hotel is 5 mins walk to the egg / west end *****, hotel can be quite lively at any point of day / night, seemed to be more of a younger crowd which suited us but may not be for everyone depending what you want, Breakfast was the usually hot selection (what I would call Spanish breakfast) wasn’t for us so we decide to eat out and found prices reasonable so didn’t bother us too much, Overall I would recommend, and would consider booking again in the future

With a stay at Gatzara Suites Santa Gertrudis, you'll be centrally located in Santa Eulalia del Rio, within a 15-minute drive of Port of Ibiza and Talamanca Beach. This upscale hotel is 9.9 mi (15.9 km) from Bossa Beach and 6.2 mi (9.9 km) from Marina Botafoch.Pamper yourself with onsite massages and facials. You can take advantage of recreational amenities such as a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 20 guestrooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Funky hotel set up. The breakfast was faultless, great range of hot and cold food. Great choices for everyone. And who can’t enjoy eating your breakfast with a view al fresco style. Our double superior Room was spacious( not a fan of the single beds together though, they kept moving apart), clean and trendy. Chill out area was gorgeous and what a view. Pool was nice and such a chilled vibe area. Music was my style, but the alcohol choice was basic. Draught beer on tap didn’t work the 4 days I was there so was disappointing. Staff were all friendly and welcoming. Room was cleaned daily and was spot on with towel replacements. Slightly disappointed on the day we left we didn’t have time for breakfast so asked if we could have a vegetarian style breakfast which the hotel did for us early morning, but to find 2 slices of bread with some salad on it was slightly dissatisfying considering the great choice of breakfast they had on offer, so I felt slightly robbed of a breakfast I had paid for. Apart from this I enjoyed my stay at the hotel and I would recommend for couples looking for a chilled vibe adult only hotel, a 5 min walk to the San Antonio *****, including O beach and Ibiza rocks 10 min roughly and 20 min walk to sunset ***** also. Location was spot on! I would definitely stay again.

I stayed June 2023 for 5 nights with my husband and my mum. I know San Antonio very well and knew we were staying in a busy area in a budget hotel. We were so impressed, the rooms were lovely. My husband and I were lucky enough to have a sea view in on the 1st floor. The rooms were cleaned to a perfect standard every day, clean towels / sheets daily. The air con worked perfectly which kept us cool after the hot Ibiza days. We rented mini fridges out for 3 euro a day, absolute bargain. My mum had breakfast one day in the restaurant and said it was lovely. Staff were all friendly and helpful 😄 oh and location wise shop next door and bars and restaurants few mins away, plus the bus station 2 mins walk and taxi rank few mins walk. Great stay and I’ll be booking again for my next trip very soon x

Impeccable hotel, the first room had displeased us facing the air conditioning network at the reception we changed it without problem. The meals are varied. Only downside lack of deckchair for everyone. Very attentive bar staff

Staff are friendly and helpful, check in really quick & easy and room has everything you need. Nice swimming pool and chill area for during the day! Close to the sea front and to clubs like Ocean Beach, Cafe Mambo/Mint, etc. Would definitely stay again. :)

We found the hotel pretty good, basic but clean. Useful to have the kitchenette in such hot weather. Pool area very quiet when we were there, tended to be busier in the afternoons where small groups would come and play music. I think as there’s no bar it would put some people off but we like the quiet during the day. Close to lots of amenities 5 mins walk, mini markets, shops, bars, restaurants etc. 5-10 mins walk to beach but bit further if you want a sunbed. Took us approx. 40 mins to walk to main bars such as Ibiza Rocks etc. which is a bit much in the heat of the day. Lots of bars and restaurants in the area if you don’t want a big night in the main Bay Area. Considering it’s San Antonio it was pretty quiet at night only one or two doors being slammed and people laughing and shouting so got pretty good sleep here if you’re wanting that.

Very affordable hotel especially when you book with meals included. We booked with half board, both breakfast and dinner were pretty good. Short walk to a supermarket and the marina. Reception was friendly and helpful. Rooms were basic but clean. No complaints

Firstly, let me say this ... whoever took the photos of this hotel and edited them deserves a pay rise because they are a genius. I'm not even angry about the fact I paid almost 600 euros to stay here for a few nights, I'm disappointed at the fact the owners of this hotel can get away with being so deceitful. The photos you see online, in my opinion are not of the hotel you will be staying at if you book here. I've added some photos to this review which will show you what the hotel actually looks like, if you can even call it a hotel. Before I continue, I will say that the staff on reception, and the cleaning staff in general are really good, in fact they did they're absolute best to accommodate us when everything started to go wrong. I blame the management and owners of this hotel entirely. To cut to the chase: We travelled with a large group of people and upon arrival were given our rooms. The majority of the air conditioning units did not work and other rooms were offered, however those units didn't either and instead banged and clanged and spat out ice all over the floor multiple times. One member of our group couldn't get another room so had to sleep with his HEAD IN THE FRIDGE to cool down. I am not making this up, nor could you if you tried. There were cupboards hanging off the wall, the rooms were dark and dingy, the hotel is SO noisy that someone closing a door two floors up sounds like a gun shot, not to mention the fact the walls are paper thin and you can hear absolutely everything going on up and down the hotel. I found it incredibly hard to sleep at this hotel, as people were coming and going at all hours which made it unbearable at times. The window in our room didn't shut or lock properly and the reception staff are very clear on keeping your valuables inside the room safe ... I wonder why when the windows don't lock. The beds are solid as a rock, the pillows are like biscuits and every piece of furniture in the rooms is dated and grubby. Overall, the management of this place should be utterly ashamed of themselves for allowing people to hand over their money to stay here. Pay a little bit more and stay elsewhere, I really wish we had done.