Ribai Hotels Santa Marta

The room was clean, had a writing desk and hanging space for clothes. TV and wifi. Shower water was cold but when requested was fixed with hot water. Breakfast was included. I am not a spanish speaker but use google translate and my broken spanish sentences. The girl didn't speak any English and that's OK but she treated me like I was a foreigner walk in that she wanted nothing to do with. I asked for the menu. She said there wasn't one. She told me thru translate eggs 3 ways that's it. I asked for fruits juice and toast available only because I saw others had this. That night I went to reception to ask if menu they said yes. As I was staying a few days and doing day tours I wanted to enjoy a breakfast before leaving. Next morning with her sour attitude she again approached and spoke in spanish. This time annoyed I said you know I don't speak spanish and I'm not doing this again. A guy Came and told me options change each day. I explained I didn't get the options I saw of others and only got what she offered and the fruit I saw. I ended up with same breakfast. For this reason I cannot recommend this hotel. They need a menu. Then you know what's available. I can read spanish better than I speak. Relying on a sour unfriendly and unhelpful girl is not an option I choose. For this I don't recommend as foreign traveller.

Right in the center of the old city, just 2 blocks away from the cathedral and a few minutes walk from the Malecon (closed for reconstruction). Friendly staff. The breakfast box (early departures) is poor, very poor : a juice, an apple and a soggy sandwich. Rooms are rather small but very clean. Too bad the windows don't open.

Las instalaciones son limpias, las almohadas un poco duras pero nada del otro mundo, el desayuno es tipo bufet y lo cambian, el personal es respetuoso, lo único malo es que solo hay una persona en la recepción y le toca estar pendiente de varias cosas así que le toca a uno esperar.

Excelente hotel en temas de precio y servicio. Incluía desayuno delicioso y variado, personal muy atento y servicial, habitaciones limpias y con aire acondicionado en una excelente ubicación en el centro histórico. Volveré muchas más veces. Gracias por todo Ribai Hotel 🫶🏼

El hotel es pequeño, pero queda en una zona centrar de santa marta donde puedes estar cerca de restaurantes y de la marina de santa marta. Ademas cuenta con parqueadero vigilado, un desayuno pequeño pero con buen sabor. Tiene piscina y una zona para tomar el sol en la azotea del hotel.