Hotel Bidasoa (full name is Hotel Eco Boutique Bidasoa) was recommended to us by our friends who live in Santiago just a few blocks away from the hotel. It's located in a very safe and lovely area of Santiago. We stayed for a week at the beginning of our trip and again for two nights before our return flight home to Canada. We absolutely enjoyed both our stays at the hotel. The staff in particular were very helpful, kind and engaged. They did everything possible to make sure our stay was a most enjoyable experience. They even supported us through a difficult experience upon our arrival at the airport. The hotel is third-generation family owned and operated who oversee daily operations. There is a culture of guest service and friendliness. We also appreciated how good the staff were to each other and how they supported each other as a team in all aspects of running the hotel. There is not only obvious harmony and teamwork, but a real warmth and friendliness among the staff that is quite contagious and welcoming! The property has pleasant lounging areas both inside and outside with gardens, a pool and patios. The rooms are up to date, comfortable, spacious and well equipped. The restaurant and bar are excellent and are a destination for Santiago citizens who come for food and refreshment and fill the tables every day at lunch and dinner. Breakfast (which is included with your room) is served as a buffet which caters to every taste and diet. To put it plainly - it's incredible! Hotel Bidasoa is a rare find at very reasonable rates. We will definitely stay there again should we return to Santiago. Be sure to explore the pictures available on the TripAdvisor ad and you will get a taste of what I am writing about! I've added a few of my own below.
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