Golden House Hotel & Convention Center

Hotel is old and dated could use renovation. The staff were friendly and attentive. The hotel was walking distance to many stores and restaurants.

THE HOT WATER DOES NOT WORK AND I HAD TO GO DOWN TO THE RESTAURANT SEVERAL TIMES AND THEY NEVER SOLVED ANYTHING FOR ME, THEY JUST TOLD ME TO WAIT AND GO TO BED WITHOUT BATHING BECAUSE I DID NOT EVEN WANT TO CHANGE ROOMS, IT IS A TERRIBLE HOTEL!

I loved that the staff was friendly and polite. Very helpful and courteous. The bed was really good and cozy. Supper clean in the room and in the hotel dispute the area. I would definitely stay again. The staff was soooooo friendly and would do the best to answer your questions. I highly recommend for the price and location. Lots of good food options supper close by.

Check-in was good, however the restaurant part of the hotel needs more professional structure. The chefs cooked well and the food was presentable. Room and bathroom were clean however; the shower needs to be leak proof and contained; preventing a wet floor. I feel there needs to be more bilingual interaction as well as more invitation to guests who don't speak Spanish.

The staff service was excellent. The restaurant and food was very good. The room environment needs to improve. The room smell like mold. But after opening the windows the smell was not as strong. The bathrooms needs improvement. Bed was soft and comfortable and the cleaning lady’s excellent.

I saw improvements everywhere since last time I was there, even the breakfast was improved. Keep up the good work

The pool latrines were in horrible condition. The front desk staff didnt know much about computers. Good$ though.

Most People who work there looks like they don’t want to work maybe there boss don’t pay them well I don’t blame them why there are like that to customer if there boss treats the employees well and they will treat the customer very well like most hotels I have stay at yeah it could be better if there boss pays them well and treat’s them with the hotel will be a lot comfortable to all guests and they will come back more but now the boss needs to start working well with his/her employees if they want there hotel to do well it’s all about the attitude that makes a good place to stay

The hotel cleanness and the complimentary breakfast are pretty good