Rachelng
16 lutego 2025 r.
Both rooms in our party of 4 were infested with termites and ants, not just a few…hundred of bugs. We thought at first one of the cleaners may have inadvertently left a window open and the bugs came in attracted to the light, but once we checked that all the windows were closed, we noticed dead piles of bugs in all corners of the room…next to the bed, in the closet, all around the sink and bath. This is completely unacceptable cleanliness standards for a hotel of this cost. What made it worse was the time it took for the hotel staff to fix the situation, which happened at 1am. This is by far the worst hotel experience I’ve had, can’t warn travelers enough about the Jade Hill Resort & Spa in Sapa.
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