newyorker56789
20 czerwca 2024 r.
The GOOD: The forest is beautiful, we saw lots of insects and birds, a sloth, snakes. Everything related to nature was lovely. Our tour guide was WILSON, he was GREAT, knowledgeable and patient. Kenia on front desk was very nice and helpful. The BAD: beware of accommodations you book. I needed to be close to reception and was offered a house for $304 a NIGHT, which I took thinking I was getting a comfortable accommodations plus board, a splurge required by my heath. Please look at pictures. Lizbeth who booked me via email DID NOT disclose the conditions she was selling to me and there nothing I could do except send pictures to reception(never received response) I paid $1216 for 4 nights! In addition to what you see in pics, beware the mattresses have no protection ie mattress pad, only a sheet on a very hard cheap mattress. There is no toiletries, I was asking for 2 days before they brought 2 samples of shampoo. There is no windows in living room, only mesh on windows, which makes the room unbearably hot and stuffy. There is no safe, but front desk kept my passport/money. My emails to management WERE NOT answered. Once they charge you, your concerns are useless. They make a lot of money of people who come because they love nature. Be prepared to what you'll get.
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