Camille
25 stycznia 2024 r.
While the hotel room was very nice I was tremendously disappointed in the lack of consideration for handicap access. One had to maneuver the suitcase and self from the handicap parking spaces over an unshoveled snowy slick path only to find that neither of the automatic door openers worked. One of the things was on a wobbly post and had clearly been inoperable for a while. Had I actually been wheelchair-bound I would have had to sit there in below zero weather until someone came along to help me along and hold the doors open.
Also, the daily wi-fi was charged to my room in spite of my Bonvoy membership; this was, once I noticed the charges, politely reversed by the front desk clerk.
On a positive note, the tub had well-placed grab bars for safety and the room was quite comfortable.
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