Hyatt Place Secaucus

My sister helped me to check in earlier in the afternoon because we arrived at JFK 10pm on that day and we don't know why our rooms were put as stay over, thus the cleaners don't provide bed tidying nor changing bedsheets until we inquired. Though we stayed 7 nights we were only provided drinking bottle water on the first day and the hotel is charging USD3.75 per small bottle of drinking water. The hotel is strategically located, easy access to restaurants and the bus stops is just beside the hotel. The receptionist Ms Shantel was very nice and service commendable when we reached hotel 230am. We met her again the day we left and the hotel should have more staff as friendly as Ms Shantel.

good，酒店乾淨

My boyfriend and I love to get away once and awhile but still be close to home. This spot is perfect overnighter or weekend gateway. The service is always accommodating and friendly. You don’t find customer service reps anywhere else. They are always friendly and nice.

The room was very small and set up was not accommodating for a family. If you tried to sleep you heard every thing from hallway and other rooms. I have slept in cheaper places with better accommodations. Definitely not worth the money!

Property was easy to get to and offered free covered parking. Staff were pleasant. Hotel was under construction so it was a bit noisy.

Hotel is badly in need of updates, while there was some construction signs, it would probably be best to close shop while renovations take place

Entrance was a mest up. No one help to keep the parking space in front clear for guests .

Poor breakfast. Small breakfast area. Poor room cleaning service. Dirty carpets. When we arrived we found a rotten fruit underneath a sofa. Towel renewal only by request. Ameena and the reception staff were kind. Excellent bussing option. Overall, I will consider different options next time.

One night over 5 has been noisy but as soon as I ask the staff to call the noisy room, they stopped