The Grand Sumorum

The hotel is right next to the sea, super scenic, rooms are big and came with an ocean view. Hotel room had Nescafe Dulce Gusto machine with plenty of capsules which was a huge surprise for us. Love sipping Americano while viewing the sea. Hotel is really beautiful, comes with a nice library. They provided bottled water as well. There was a GS25 nearby. There is a restaurant called Olle Chinatown nearby which serves THE BEST TANGSUYUK (sweet sour pork). Give it a try. Shampoo, conditioner, body soap was from MALIN GOETZ. You definitely get a quality stay here.

Really nice hotel. The room was very big and had a great view. There was a bit of noise in the morning because my room was close to the stairs, I could hear people rolling their bags in the morning. But a part from this the staff was very friendly and helpful. Breakfast and dinner were good

I was very disappointed with this hotel and had been really looking forward to coming for a stay. I was not given the room I booked, 1 King bed and 1 Single, but was instead given 2 double beds and when I queried this, they said that they give out rooms randomly and was not able to give the room type I reserved (I don't get how this reason makes any sense) and that they could not do anything about it, no realllocation or recompensation etc.The hotel staff lacked knowledge about local public transport and nearby tourist sites opening times (I missed the sunrise at Seonsang Ilchulbong because they said that it was not possible to do and then when I arrived there in the morning, there were in fact people there before sunrise). They also gave wildly innacurate estimated travel times to various parts of Jeju. Housekeeping did a very poor job of making up the room (uneven beds, no new bathmat, didn't hoover) and ,when I came back to the hotel, I had to raise this with reception and they seemed completely unbothered. I booked in for 3 nights and ended up checking out a day earlier and when I arrived at the reception to do so, all they cared to mention was that there was no refund, they didn't even ask why I decided to leave early and how my stay was. I was looking forward to my stay here but left feeling really disappointed and like I was a nuisance for them to host and they didn't care about me at all. I would not recommend sadly.

Great spot, accessible to a little village called Beop-hwan. There are three swimming pools and a hot tub (that isn't nearly hot enough). There's also a GS25 convenience store in the basement. The staff are friendly and speak English. The place is clean and well maintained, especially given its location. The breakfast is a good value if you buy it at check-in. Avoid drinking alcohol from the hotel bar. VERY expensive! Buy it at the GS25 or the nearby 7-Eleven (five minutes' walk).

뷰도좋고 직원분들도 너무 친절하셨습니다. 웰컴드링크도 맛있게 잘 마셨어요! 두번째방문인데 제주도 다시오면 다음에 또올께요~

체크인하는 직원분은 친절하긴한데 업무가 초보인지 예약한방이 아니라 다른방을 안내 해 줘서 한참을 해맸어요 수영장은 청소를 좀 해야 할것 같아요, 그래도 수영할만 해요. 그런데 수영장 운영시간이 너무 짧아요. 그리고 조식 평범하고 , 저녁스테이크를 먹었는데 가격만 비싸고 별루 였어요ㅜㅜ; 방은 그럭저럭 평범하구요 뷰가 너무 좋씁니다. 그리고 1회용품 주는게 너무 편합니다.

위치도 좋고 직원분들이 굉장히 친절하셧었어요 시설도최고 오션뷰에 방도 최고였습니다 나중에 부모님 모시고 올라고요

괜찬앗어요 온수풀도있고 사우나도 무료이용가능하고 바다가 앞이라 뷰맛집입니다 전체적으로 시설은 괜찬으나 지금은 리모델공사중이라 외관이나 소음은 당분간은 있을듯하네요 그래도 적당한가격에 괜찬앗습니다

가성비 호텔로 첫인상이 아주 맘에들었었는데 , 저녁에 갑자기 온수가 안 나오는 바람에 너무 황당했음. 직원의 응대 태도 또한 약간 황당. 죄송하다는 말은 없고 알아보고 있고 아직 알수 없다 라는 황당한 답변. 이미지가 그 부분에서 확 깍였음. 위치나 청결도도 괜찮고 나름 가성비 좋았던 호텔이긴 했음. 재방문은 살짝 고민. 직원들이 퇴사 고민하는 호텔이었음 직원들끼리 수군대는 이야기를 들음