olivehotel

環境舒服，值得再去。客戶服務員中心親切。 地理位置位於市中心，近地鐵，大約走路10分鐘到達。附近也有便利店

Отличный номер, практически все понравилось. Месторасположение неплохое

床很大很舒服，和圖片顯示一樣，美中不足的是沒有采光，洗手間有一點反潮，整體居住體驗還可以

대박 깨끗하다

I have booked 4 nights of the superior double room. However, the room I got is a standard room instead of the one that I booked and saw in my reservation. I asked the house host on the first night and they refused to give me the correct room and said that it was the mistake of the Agoda platform and that the room description is wrong. The attitude is suepr ride and they kept speaking in Korean with foul language and the male host pushed me out of the counter and said that I cannot stand in there (which they asked me to come in to check the detail in their computer). It is totally a very bad experience and it is totally not appropriate to touch and push me as due to different gender (I am a female and the host is a 40+ male). So I told Agoda to solve this issue but they kept using different CS colleagues to reply my email with different answer. Some of them said that they can refund (I have email record) and some of them didn't know what happened and kept asking me repeating questions. This is really annoying and I have handled this issue for over half of my trip and wasted me lots of time without any solution from Agoda nor the motel. This is not acceptable that either the hotel or Agoda are taking any responsibility. Both of them have charged me a price especially Agoda is charged me the difference of the hotel room, but no service or solution are from Agoda. I really don't know why I need to book via Agoda then as they didn't secured my booking and just having alignment with the hotel. I personally do not recommend to book this hotel or even using the Agoda as they are not helping at all for any issue when it is happening. Besides, the room is super dirty and so many scratches on the wall, broken floor and dusts everywhere. The toilet lights and TV also turn off suddenly at night and a women voice whispering over night. The room totally not clean and have ghost... The location of the hotel is really bad as well as it is surrounded by karaoke rooms and motels. So many needy and drunk men around the hotel and the streets to the hotel is super dark without any street light. Really do not recommend anyone to book this hotel unless you are okay to stay with ghost and bad attitude host.

大家訂房前要真的看清楚。。標準房頭幾張是假的。 酒店的人也很沒禮貌，一直在推卸責任叫我們聯絡Agoda說找他們沒用，也不讓我加錢升級房間，只說我可以重新再訂另一間房。。相片與實物不相符，清潔度十分之差。 地面很污糟，床單有污漬，洗手盆有很多毛髮，枱面也。。。我要用濕紙巾抹乾淨，所有東西才敢碰。也完全不敢不穿鞋子。。 洗手盆在房間裏不在廁所裏，而且沒有鏡子刷牙洗面很不方便。房間外面是個後樓梯，還有一堆雜物，感覺很差。 不推介你們，也不會再來。。