Grand Hyatt Seoul

This location had one of the most beautiful views of a city I’ve seen in my life. Truly incredible. Great staff as well and a 5 star gym.

A wonderful experience staying in the hotel! I lost my laptop in the room. After I checked out, I called the hotel and they returned it. I will recommend my friend staying at this hotel.

Check-in and check-out were excellent. However, the service at the Gallery and pool areas did not consistently reflect the level of hospitality I normally expect from Hyatt. Some interactions felt less welcoming and at times somewhat abrupt. Additional hospitality training would help ensure a warmer and more guest-focused experience.

Overall, I had a very satisfying stay. The room was clean and comfortable, and the view overlooking Namsan and downtown Seoul was truly impressive. The night skyline, in particular, was one of the highlights of this hotel. What made this stay even more special was the service provided by Manager Minji Cho. Her thoughtful, professional, and genuinely attentive care made the entire experience feel very comfortable and welcoming. Her sincere approach left a lasting impression. Everything from the facilities to the service was excellent, and this is definitely a hotel I would be happy to return to on my next visit to Seoul. I would like to sincerely thank Manager Minji Cho for the outstanding service.

Love the enclave right perched on top of the hill. Easily walkable to Itaewon or even Nansam Park for a morning stroll. Check in was fuss free, while house keeping was done to perfection leaving you a peaceful sleep ahead when you're back. This is a popular hotel so be expected to be greeted with busy lobby over the weekends with locals hanging out for meals and drinks. Highly recommended!

Hands down one of the best hotels I have ever stayed at! Everything aspect of the hotel and service was 6 stars!

My stay at the Grand Hyatt Seoul was genuinely impressive. What made the biggest difference for me was the location — it’s truly excellent. There are so many great breakfast spots, restaurants, and shops nearby, and it’s easy to explore the area on foot. Having the metro close by is also a huge plus. It was my first time in Korea, and I honestly felt a bit anxious about where I would stay. But the moment I arrived, those worries disappeared — the area feels lively, safe, and very comfortable to navigate. The hotel itself isn’t brand new, but it’s well maintained. The service is solid, housekeeping is reliable, and overall everything works as it should. Nothing flashy — just consistently good. But really, the location makes this place stand out. It’s one of those rare hotels you actually want to come back to. And I definitely would.

I thoroughly enjoyed my brief stay at the Grand Hyatt. It was the perfect place for a relaxing yet invigorating reset before a two-week trip around Korea. The hotel is well situated for those who do not mind a bit of effort: Namsan Park is nearby if you are in the mood for a refreshing but fairly challenging hike, and Itaewon and Hannam are close enough for culture, dining, and a livelier atmosphere. That said, I would not recommend it as a first-time base for someone visiting Seoul, as it is not the kind of hotel where you can simply walk out of the lobby and begin exploring. However, I would absolutely recommend it for anyone looking to recharge, enjoy stunning views, and make full use of the hotel’s outstanding facilities.

Why not!?