Popularne hotele Novotel w Seoul

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Zobacz opinie gości na temat hoteli w: Seoul

Novotel Ambassador Seoul Gangnam

Novotel Ambassador Seoul Gangnam

4.3/5199 opinii
Gangnam
Novotel Jiangnan Ambassador Hotel, the service is very good, especially the staff who check in at the lobby are patient and meticulous, and the cleaning staff on the 14th floor are also very kind. We couldn't find our destination outside the hotel, so we met a little brother who was patient. Take us to the location carefully, and go to have breakfast the next day, only to find out that it is a staff member in the breakfast room of the hotel. Thank you very much. The only thing is that the price of the room on the second day after I lived in is lower than the price I set the day before. After spending a few hundred yuan, I have some doubts in my heart. Overall I feel good.
Novotel Suites Ambassador Seoul Yongsan

Novotel Suites Ambassador Seoul Yongsan

4.5/5481 opinii
It's the second time we stayed at this hotel, because of good location (near Yongsan train station). However, we had a bad experience. We booked room with sofa bed (for kid) and we asked them to prepare it after we check-in, finally they didn't do it, we can back after dinner and we had to try to reach front desk (not easy, hard to reach!) fi ally someone came around 21:00 and kids were so sleepy. Second day, we wanted to order some room service, they said it will take 1h30 to even get some French fries! We had to cancel and order from outside hotel for delivery. At 10pm our daughter was sick and vomited, we tried to call front desk to get some cleaning products and new bed sheets, we had to call maybe 30 times! Line always busy, terrible... Finally they could arrange a new room but it was 11pm. Sunday morning (last day for us) we wanted to go for breakfast buffet, we were told to wait more than 30min to gets seat, kids so hungry so we gave up and went to 1st floor instead (near lobby). They were sold out of croissants, so we bought some snacks instead at the same place than the coffee shop of hotel. See photo, and they told us we Cannot eat them inside hotel, it was apparently only for ”take away”. What a joke! I related everything at check out, they said sorry, and that's it (we left) we will never come back.
Novotel Ambassador Seoul Yongsan

Novotel Ambassador Seoul Yongsan

4.3/5597 opinii
From an hotel claimed as 5 stars I'd expect far better organisation and service. Starting from breakfast, I've never waited in line to get to breakfast's room but this time! And line was long! Of course during these days big crowd was expected, but that's not excuse to me. The staff was nice but simply not enough or not prepared to deal with the amount of guests; seats were available but tables weren't tidied up on time and ready for the guests. Amenities like the pool were unusable due to amount of guests. Pool overcrowded and locker room minimal with no seats, unless you use the sauna area with extra cost. All families that weren't interested in sauna had to deal with children with only 2 showers each for male and female areas, standing changing, with no hairdryer, and small towels. After the room service complimentary water wasn't replaced every day, as well as used bathrobe and slippers. They're all things we can live without, but as said, we're talking about 5 stars hotel, and the money spent for that!
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

4.5/5380 opinii
Dongdaemun Market
Excellent. The check-in and check out was quick and easy. Breakfast was abit expensive but quite good. The room was abit spacious, and clean. Location was about 6min slow walk away from DDP station. exit 12 lift. Location was walkable to Gwangjang market for food. Kudos to the cleanliness, location and amenities.

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