Thankyou Hotel (Shanghai Hongqiao Exhibition Center Xu Jing North store)

The hotel staff was very cooperative but the hotel and the room condition was not good as there was smell in the room. 2nd thing there was not ventilation window in the room. The third most important thing is that, I booked the same room for two night separately and paid the payment also. When I arrived at the hotel yesterday evening, it was very far from my training center and secondly the room condition was not good. So I decided to cancel my booking for only second day, which is for today's night, so I requested both the hotel staff and trip.com staff to cancel my room booking and refund the payment but I unfortunately didn't find get any news regarding my refund. I have already left the hotel and go away. I am sorry to tell all that I am student here so I can't afford this loss. I will appreciate both the platforms if they refund my payment. Thank you. Regards, SAMI ULLAH

Average hotel but very convenient for me as I was visiting a friend at the nearby Shanghai delta hospital . Had an issue with cleanliness and a weird smell in the air and some rooms have nails on the floor not quite hammered in that can hurt you if you don’t wear slippers . But for the price I think it was worth it .

Great service

Good price, not far from railway station

Very bad behaviour on reception. Not a professional staff.

Overall an average hotel, not super clean but for the prices it’s not bad.

Very nice and clean hotel. Reallly cozy aswell. I love how it is extremely quiet. Slept like a baby.

Thank you

整體感覺還可以，個別房間反臭味道，另外特別強調個別前台服務人員態度極其惡劣，就差電話裏問候顧客的家人父母了，很難理解這樣的服務人員是怎麼培訓上崗的？差評！