Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)

Good access to park that offered fantastic view of the Bund.

The swimming pool is not open.exclusive lounge is not open. No amenities for tourists other than conference venues. The clearness and fixtures in the hotel is definitely not to five star standards. Mixer is wobbly. Vanity has cracks. It's far behind my expectations at this prestigious location. Also the window is super dusty which compromise the luxury view. Note travellers, depending on your policies or wording on the page, I paid the full amount and bond when I arrived at hotel. The amount (approx $400)that trip.com charged me is not part of hotel fees! And it will take days to be refunded AFTER I checked out. I haven't seen this on other platforms and it's ridiculous.

Nice view and great location, kindly reception

This hotel is very high class with great services, great room with nice view and great location. We enjoyed our stay.

I am writing to provide feedback on my recent stay booked through your app. Overall, I must say that my experience was quite positive, and I would like to highlight a few aspects that stood out during my stay. Firstly, the booking process through your app was incredibly easy and user-friendly. The interface was intuitive, and I was able to search for accommodations based on my preferences and budget. The filters and sorting options provided made it convenient to find the perfect place to stay. Furthermore, the communication and updates provided through the app were commendable. I appreciated receiving notifications about my reservation status and any changes or updates from the hotel. This level of transparency and timely communication helped me feel confident and well-informed throughout the process. Once I arrived at the hotel, the check-in process was smooth, and the staff were friendly and accommodating. The information provided through the app regarding check-in procedures and any additional charges or policies was accurate and helpful. The app also offered valuable features such as the ability to view and modify my reservation details, access maps and directions to the hotel, and even leave reviews and ratings for the property. These features enhanced my overall experience and made it convenient to manage my booking and provide feedback. In terms of the accommodation itself, I was satisfied with the quality and amenities provided. The room was clean and comfortable, and it met my expectations based on the information provided on the app. The photos and descriptions accurately represented the property, which was reassuring. In conclusion, I want to express my appreciation for the seamless and enjoyable experience I had using your app to book my stay. The convenience, transparency, and helpful features provided made it a positive experience overall. I will certainly consider using your app for future bookings and recommend it to others as well. Thank you for providing a reliable and user-friendly platform for booking accommodations.

large and spacious rooms, great breakfast, convenient location

Nice place to stay in shanghai.

Amazing Hotel! Very good location; Shanghai tower right beside the hotel as well as the bundle tunnel and the Art museum, Disney store just at the corner. There many restaurant as well beside the River which is next to the hotel as well. The breakfast wasn’t bad. The service was good. Everyone speaks English. Will go again!

The pool was not available and the room was fairly basic for the price.