InterContinental Shanghai Hongqiao NECC

Great. Live the location so close to Hongqiao Railway Station. Breakfast is good. Friendly customer service.

Won’t be staying again. No drinkis or snacks in the room. When I got my room service there was not salt or pepper in the shakers. Also the lights did not work properly so the room was dark ! I checked out and went to another hotel

Our wedding anniversary stay at InterContinental Shanghai Hongqiao NECC was truly exceptional. The room exceeded our expectations with its spacious layout and elegant decor, providing the perfect setting for a romantic getaway. The hotel amenities were top-notch, offering everything we needed for a comfortable and enjoyable stay. Overall, our experience was great!

If you wish to spoil your business trip and have miserable time during exhibition ensure you book at Intercontinental Shabghai NECC. You will enjoy following with reception that doesnt care about you and your room problems, gives you promises they dobt fulfill, dont send you concierge team, housekeeping, trying to repair or move your room and then will spend time and money calling trip.com, ordering taxi to relocate and find alternative location. As an international business traveller I was hoping to have productive time at the exhibition, got dirty room during Hotelex 2024, dusty, moldy washroom, stains on the carpet, bed linen dated 2016 from the time of hotel opening, all previous guests' hair and stains on matrass protector and mattrass, not cooling ac, dirty shower head, moldy bathroom, splasholds covered with water stains, shabby damaged guest supply box and book, dust on lampshades, thresholds as an astmatic person I was suffocating and having blood pressure raising immediately. 4 hours trying to relocate the room, almost in tears trying to resolve it. The lobby manager had no idea about exhibition timings (surprise to NECC location) and wasn't even interested to find out how to assist. The room WAS A NIGHTMARE, the duty manager and reception didn't bother to relocate on time giving just empty promises of afternoon tea/lunch/never fulfilled. Upgrade room had also issues with mold in the bathroom, torn matrass frame. Cancelled and left after 1 night, cherry on the cake had to push my own luggage out as lobby concierges didn't bother once taxi arrived. Refund wasn't done pro rata claiming first night was more than second night. Far cry from IGH or any hotel International standards, if you call it hygiene. Needless to say, all exhibition visit was ruined. So don't get misguided by the lobby as your great expectations will die right there.

The price is very high and can only be justified by the convenience of access to the NECC exhibition centre. In fact, it is perfect to visit the fair, with direct access and dedicated ticket counter for hotel guests. Rooms are comfortable and spacious. We had a special request for food which was not available at the restaurant; the concierge was of great help and found it for us. Only one disappointing thing, the ATM withdrawal service was not working (which of course is not the hotel's problem but the bank's - however, a top level hotel has to guarantee such service).

You can not get closer to the Exhibition. It’s the best option to be almost inside the exhibition. The entrance to exhibition is convenient and relax.

Addition one bed for this type room just nice for two adult two kids…..most convenient part is second floor connecting exhibition hall….metro station just 5-10minit walk…definitely will come back again!❤️

Great service with great location right next to the exhibition hall. The room is really clean and the food is amazing. I would love to stay in this hotel again next time.

Winnie’s service was good we will come back,nice hotel also