Mateja Bokan
20 czerwca 2023 r.
This is a good hotel, looking at the balance between the price, location, and rooms. While the room was satisfactory, the toilet was fully made out of plastic and gave a feeling of an airplane bathroom. Nonetheless, I cannot complain about the room beyond esthetics. However, during check-in, my passport got damaged by the reception worker 0378002, who wouldn't listen that my passport cannot be scanned by the machine and must be copied manually, rather, she proceeded to insert the passport into the reader over 20 times, folding pages of the passport in the process, only to manually scan the passport like I initially told her. Considering that the passport contains my residence permit in it, this behavior is appalling , as now there exists a good chance my passport won't be accepted by border services when traveling because it can be considered "damaged". The hotel should train the staff better, and make sure to listen to foreign travellers, who most definitely know their documents better than the reception workers.
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