Passing-cloud Resort

Me and my family stayed here for 2 nights. This hotel is the most elegant in our trip. Location is in the heart of old town. Facilities are beyond you imagine. My brother got high attitude sickness the day we arrived we asked Miss fan ( front desk girl who can speak English) for help. The hotel team help everything ex o2 tube for breath , ginger tea and extra blankets. So he can finally slept. Thank you so much for your hospitality. We also asked hotel to provide us the day trip around. Oh plus hotel has the pick up service for free. And during the say trip, they pack drink and snack box for all of us. Thats helps a lot. And the most importance things is the scenery in this hotel you can feel the Chinese culture in every detail. This hotel is 10 out of 10.

From arrival till checkout all the needs has been taken care of and exceeded our expectation.....my friend was not well during the stay and the team has given required medication and oxygen to help recover quickly....Thumbs up service for the passing-cloud resort shangrila team...

Our stay with Passing Cloud is always enjoyable with their unbeatable customer service, best location and cleanliness of the room. Will always come back to them if I’ve ever come back to Shangri-La!

Excellent hotel with first class services. Room was big and very clean. The staff was very helpful and told us about the history of the hotel and the old town. We love the welcome ceremony and the welcome snacks!

It’s home away from home. Warm services provided by the hotel. We’ve overnighted two nights and everything’s been well taken care of. Lovely hospitality.

Once again, I chose Passing-cloud Resort with my wife in the heavenly Shangri-la. It was an antique architecture with the modern and beautiful design in the room, provided with the high quality of bed linen, blankets and towels. They provided high level of professional services, to include: welcoming us upon our arrival, switching on the heater in our room before our arrival (that's demonstrated that they're so caring), introducing us their incredible rooftop, with spectacular views, providing us the travel guides, assisting the car rental to Yuneng, etc. 非常感谢大主管小樊及每一位香格里拉泊心云舍·稿公府的员工。感激你们仿如家人无微不致的照顾我们。

The staff was very helpfull, they co ordinated with our driver a pick up from the near parking lot, as the hotel is inside the old city. The room is very spacious and full of character and yet has all modern amenities. Location is superb.

Excellent location, friendly and helpful staff, unique architecture, centrally located, delicious breakfast.

帶孩子去雲南旅遊第一站香格里拉，住的第一個酒店就是泊心，住店時看到酒店大堂的宣傳片才知道在三清山，梅州，大理，麗江都有泊心，設計師每家店都結合了當地風格，感覺服務實在太好，以至於把後面去麗江和大理的住宿都改到泊心雲舍，因為放心，安心，貼心。環境見圖，是獨克宗古城最好的，天台可俯瞰古城並望見最大的轉經筒，藍藍的天空映着金燦燦的轉經筒，真是心靈凈化融化的感覺。服務用心，這裏的人非常樸實，反應又快，提前安排了卓瑪師付接機，晚上小孩高反後送了氧氣瓶，房間裏還有散氧設備，兩個帥哥還來調試了吸氧模式。飲食方面，一到酒店就喝上了熱乎乎酥油茶，建立了管家羣，7個管家24小時服務。早歺如圖，每天提前點好，花樣繁多。還有最讓人放心的是用品，竹纖維浴巾，拖鞋，桃木梳是全新可以帶走的，非常貼心。寫不下了，等有空追評