Parrotel Beach Resort

Where do I start…. Stay was nice but could defiantly do with some upgrades to the children’s club. First day we arrived late on around 11pm. Family of 4. 2 adults 2 children (4 &15 )10 mins transfer or so from airport to the resort. Reception people were great, very accommodating. We were in room 7139 beach view. We were taken on a caddy type drive right down to our room, arrived. First issue was bed situation. 2 small double beds for 4 people wasn’t enough they brought a single bed down for the 15 year old boy. And put the 2 small double beds together where me and my partner shared with our daughter. Which wasn’t great with being a split in the middle and daughter always falling in between it. Beds were like very firm, so for me wasn’t pleasant sleep first couple nights til I got used to it. A waiter brought us some sandwiches / rolls on the evening on arrival too with cheese and salad - with out even asking us what we wanted. But ok that’s fair enough. Most of it got wasted. (Room is for sure needing an update - very dated). Wake up first thing To a lovely sunrise, they taken care of all the landscape, great scenery. Food was ok: but always the same each day Breakfast you had omelette station, pancakes and waffles as your main area (I tended to have 2 omelettes or oats with whey protein banana and honey. ( I brought my protein powder) Kids loved the waffles and pancakes. Lunch and evening meal were the same usually on what was on show for everyone. I give big appreciation to saeed in the main restaurant for doing me grilled chicken and veg twice per day 3 plates each time. Due to me being a fussy eater. - I prefer eating clean rather than eating everything on a holiday so I’m not back and forth to the toilet. But I did have the odd cake: pancake here and there. (Bodybuilder on a all inclusive very picky) Overall good stay. But wouldn’t go back til the kids club was much improved. Didn’t cater great for English people, which I also had a chat to 2 other family’s who weren’t so happy with bits and bobs. (English was m the staff some places wasn’t great). So…. Positives: - any issues we had got sorted quickly. - great location for quick transfer from airport to resort. - beds and room tidied daily, change of towels. ( I always called reception to ask for this to be done. So usually was done with in a couple of hours of the phone call) - lovely beach - very accommodating staff at restaurant and reception. - staff didn’t expect tips. Negatives: - beds were hard to sleep on - beach bar was terrible. ( staff would ignore my partner with serving her and serve someone else, she ended up walking away) - kids club poorly ran, had a waitress in there at the desk sat on her phone who you’d see on a night taking people’s glasses from table) - entertainment team wasn’t ever in kids club as they were always all too busy apparently at the pool ( even when you seen them they weren’t doing much) apart from talking an

Resort was lovely the pool area was always clean and tidy. Mahmoud and shampoo were fantastic waiters, Now for the bad bits, rooms were not to 5* standard neither was the food. stained sheets and towels, dust, floors weren’t clean, towels are not changed on a daily basis. A fantastic salad bar if that’s all you want to eat but all other food was bland, and the same every day. The same stew was on for 5 days it was just called something different ever day. Now let’s get to the drinks, if you drink wine you can only get this in the reception bar, if you want slush you can only get that at the beach bar, ice cream is only served between 12.30pm and 4.30pm at the beach bar. All alcoholic drinks are HEAVILY watered down so if you want to get tipsy find a different hotel. I’ve never seen so manny sober people on an all inclusive holiday. Now for the entertainment - well stretching and aqua aerobics was the daytime entertainment and night entertainment- well most was cancelled and relied on the guests for shows. This was a very disappointing hotel even though we did our research and we will definitely not be returning