Hotele niedaleko National Civil Rights Museum, Shelby County

The hotel is located right at the train station, and so is perfect if you are catching the AMTRAK. The rooms were pleasant and the staff were friendly. The bar is very trendy though was understaffed and so whilst we were there, it took ages to get served.

The hotel itself is very nice. Our room was lovely, quiet, large, 2 big beds which were amazingly comfortable. Wish I could have taken the pillows home. The room was cleaned daily. I am quite surprised how many reviews have said the hotel is dirty. This was definitely not the case from what we experienced. 15 minute walk to Beale Street although you can use the free shuttle. Reg is so lovely and friendly and you just need to give a tip. Breakfast is $15 each or you walk over to the Sheraton, you can get a tram to various cafes that do breakfast. The Bar opens at 3.00pm and the bar lady is friendly, however the cost of a bottle of wine is $43! To be honest the whole of the USA is expensive for wine! The only reason we haven't given 5 stars to this hotel, the Reception Staff are miserable! We arrived at 2.45pm and went straight to the desk, excited, as you do, to be told abruptly check in is not until 3.00pm so my partner and I sat waiting until 3.00pm after a long time travelling. We then stood about 2 metres from the Desk and still ignored. I had to stand right up at the desk and then the young woman finally said come over to this one. No smile, no greeting, no advice, no nothing. To be treated like that on arrival is disgusting. She either had a very bad day or should not be in a customer facing role! I have never experienced this attitude at a hotel before. Unfortunately we did not catch her name but we did complain to the Manager Bruce about the poor service. Sadly this is one of the things we remember most about the hotel.

The hotel location wasn't bad. Loved the Elvis homage.... room wasn't the cleanest, bathroom and walls could use a good clean and paint job. Didn't have breakfast. So I can't say much. But for the price I paid, I can't complain. Don't mind going back there.

Rooms are spacious and clean. Front desk lady is very nice. Slow check in because she was the only one working. She did the best she could. Ambience was terrible in the lobby. Half the lights were not on, the TV was turned off, and the restaurant and bar were closed due to being short staffed. One of the reasons I picked this place was because of the convenience of having a restaurant on site. They should’ve had something posted on the IHG app so I would’ve had a heads up. I would stay here again for the rooms but would definitely consider other options that are in the same price range.

The location is very good, the surrounding environment is good, quiet, the top floor observation deck is very good, you can look at the Mississippi River, you can see the bridge marked 'M'. The restaurant on the top floor is also good, you can go and taste it. There are no convenience stores and shopping malls around. It is more convenient to have a car or rent a car. This is the case in the general cities of the United States. It is very inconvenient to have no car. There are some snacks (popcorns and the like) in the hotel room that can be enjoyed free of charge. The hotel room is ok, but we live in a suite with an outdoor deck that can go out and enjoy the exterior. The terrace is large and connected to the next room. There is no problem with security. All the platforms need to be swiped before they can enter. There are leisure sofas on the platform, but there are more dust on the sofa and coffee table and the ground, as well as spider webs. The hotel is located in a large outdoor goods store. The interior decoration is very special. Some real animal specimens, birds, deer, etc. can be seen everywhere. There are also some introductions to the origin of the hotel, which is very story-like. I like to enjoy life in the American country. There is also a battlefield in the mall. There are guns and ammunition on the second floor. On the first floor, there are various mountain bikes, there are various fishing gears and swimwear, and a The harbor pier has a lot of local fish in it. There is also a city called Memphis in Egypt. The shape of this hotel is designed as a pyramid. From the second floor, it is designed as a hotel room along the inner circle of the pyramid. The room will look like a log cabin, plus The decoration of animal specimens is very interesting. The middle part and the first floor of the pyramid are shopping malls, restaurants, bowling alleys and shooting clubs. The top floor is the observation deck and the steakhouse. The hotel is relatively new, the room is relatively large, that is, the windows of some rooms are facing the indoor shopping malls, the shopping malls are exquisitely arranged, and the view from the room is also a scene. In short, to travel to Memphis, this is a place worth living.

Guest House was beautiful. It felt as if I was walking into a movie scene. Very beautiful place. They have a movie theater with free Elvis movies each night, food was excellent and service was superb. Location is great and very secure. I would highly recommend to anyone in the area. I wish we could have stayed longer.

I want to say thank you for an amazing time that we had at your facility. The staff were amazing and polite and helpful. My children and I all enjoyed the breakfast that was set up in the morning. Staff was very helpful with providing supplies needed that we forgot. I would recommend this for families at any given time it was clean friendly and amazing.

It was very difficult to get to this hotel. Our GPS kept on wanting us to go through Main Street, which is for pedestrians and the trolley only. Entry is from Front street. After turning around and around, we get to the hotel hoping for valet. None that week. We were sent to park on our own in a building on Front street and given a code to go in and out. In my frazzled state, I could not understand the instructions the receptionist was giving me. In the end, he came out and pointed to the building. No fee for that. However, they didn't have large luggage carriers, and as we were traveling for a long time and staying 4 days, we had to do 2 trips with it to transfer all of our luggages. The bar was closed. The room was in the historic Kress building, so we had to cross over to that building from the reception. It was a large suite, with 2 queen beds on one side, half a wall, and a trundle bed on the other side. The room was very confortable. The beds were confortable and so were the linens. Irritants - too much light through bathroom doors! When someone would go to the bathroom, the light shone in my face the whole time even though they closed the door. It was pretty annoying, mostly at night when it woke me up. Also, under his trundle bed was a whole bunch of junk left by preceeding occupants. It was never cleaned while we were there. From the description online, I thought there would be a sofa bed and a trundle bed. Just a trundle bed in our room. We also had a small fridge. We appreciated how, without us asking, they left a bag of towels attached to the doorknob on day 2. Breakfast was OK, the room was fairly small, and a homeless man kept on knocking in the window in the morning. The breakfast attendant did what she could to push him away though. There was waffles, eggs, meats, oatmeal, cereals and breads. We really enjoyed the hard boiled eggs in that location. The hotel is very well located, on Main street and walkable to Beale Street or the Pyramid. The university is right there too. Staff was OK.