PILAR
15 października 2024 r.
I don't have enough words of appreciation to the staff. We had a terrible experience with the taxi driver that brought us from the airport. He was aggressive to us, yelled at us, punched the car and threw his phone just because alipay was not working due to the lack of phone/internet signal. Even, he closed us in the taxi and wasn't allowing us to leave. Finally, when my husband could, he ran for help at the reception to ask for help. The lady at the front desk was super quick and sorted out everything so fast. Also they got us a free taxi the following day. They were super helpful and caring. The hotel was really nice and clean, full of amenities. The price is super good. Really close to the airport and has convenience stores and restaurants right next to. So, I highly recommend this hotel, in particular the Japanese style room.
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