Snow and Ocean Park Family-friendly Hotel

The hotel looks like Disneyland from the outside, but instead of a Disney cartoon this was more of a horror movie. The receptionist was polite but whole process of registration was too long and pretty annoying. Our room was just fine, no complains about that. The bathroom smelled pretty bad. The room had a window, but the view was just a wall of the hotel’s hall and we could hear everyone from the hall. We didn’t want anything to ruin our holiday so we went outside to visit Stone forest which is 10 mins away by car. When we came back after a few hours, the receptionist called us again because they actually didn’t register us. They waisted around 40 mins of our time this time. Finally we got to our room. I wanted to take a shower….guess what? There was no hot water. We were told they can fix it after 8 pm. Around the hotel there is literally nothing. Breakfast is below average, but just for 15 rmb. If you are visiting Shilin just to see Stone forest, better option is just to go back to Kunming after. The hotel is definitely not worth the price.

It is a good location if you want to visit Stone Forest but be prepared only to spend the night there as there is nothing around. Breakfast is very limited, noodles and mantou. However being just 10 mn from the scenic area is very convenient.

辦個入住，前台站着6個人，衹有一台電腦可以登記訊息，排長隊…開好房，一打開房間門，凳子上居然還放着酒店員工的私人衣物…房間設施設備也沒有方便親子的，小童牙刷都是找前台才拿到的，衞生間那個小…隔音就更是差到極點…還好意思説是親子酒店…強烈不推薦…

隔音極差，一家老老小小開了幾間房，從下午吵到凌晨，一層樓的打鬧，開門關門，這種店大多也就這點素質了。早上八點半開始就感覺身處遊樂場，各種噪音就來了。分到一間端頭房，窗外就是封頂的天花板，密不透風，房間悶得要死。衞生條件看看馬桶就知道了，是什麼並不想深究，反正就是臟，自來水一股噁心的發黴味道，毛巾更是發黑，還好自己帶了一次性毛巾，澡都不敢洗。訂了兩天一晚的店，除了房間裏的兩小瓶瓶裝水，還要水就兩塊一瓶，怎麼不去搶啊，農夫山泉才1.5元。看電視遙控板用不了，網連不上，酒店座機就是個擺設，要點什麼東西還要樓上樓下的去找前台。最搞笑的是這個大型遊樂場所謂的親子酒店，就是個前不着村後不着店的地方，最近的吃飯的地方都要七公里以上，早點時間7：30-8：30，假期出來玩，睡起那麼早？油條明顯是隔夜的，登記個入住排隊等了半個小時。

房間異味大，被子單薄，作為一個專業的親子酒店，沒得熱水顯得十分不專業，二十多年沒洗過冷水澡了（現在是冬天哦）前台的小姐姐不曉得是不是更年期提前了，表情冷漠。8歲的孩子要單獨收早餐費，這是我第一次遇見這樣的情況（是我孤陋寡聞嗎）。總的來説是一次非常糟糕的住宿體驗！

衞生差，進去第一感覺壓抑。加了個小帳篷就是親子酒店。訂前沒看評價，不然不會住。250元訂的，太應景了。衞生間像個集中箱的感覺。差差差

服務態度差，加瓶水也收費，親子房衹是加了個小帳篷，還不含小孩早點（真搞笑）。並且12點就要求退房，説延長一下叫加錢。明裡暗裡提示按金不要用現金，叫刷卡。住的最差的一次酒店。希望大家慎重選擇。

是一家十分童話的親子酒店，融入了海洋的元素，停車場有點遠，這次訂的房間還有一個小帳篷，小孩子很喜歡

客服妹妹態度很好，有問題可以及時靈活解決 酒店還是很乾凈的 缺點是，隔音真心不太好，睡眠淺的非常難受，部分設備有些老舊了，看得出來更新過部分