Sierra
10 stycznia 2024 r.
We tried to cancel this reservation on the 27th of December and we’re told by an ******* online agent that our case will be with higher ups and will take 3-5 business days and that they will be contacting us by email, but it’s now the January 9th and still nothing. The manager at the hotel was also very rude and extremely not helpful. The staff at this hotel are not properly trained at all.
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