We been there last week. We got the room exactly on the ground floor because this is the last room available on that day. We had an early flight so we arrived the hotel early. First, we thought we only drop our luggage first at the hotel and then we started our tour. We asked the receptionist who on duty in the morning, it would be good if we can check in early ? But if not possible, it’s also ok. She said we can check in early no problem and we don’t have to pay for the early check in. We were really happy. She’s very kind and warm welcome to us.
The room is large so we have enough space. The aircon is cooling enough for us too. But we have only one toilet roll in the room. The room is smelling good , nothing disturbing us. But we got a noise from outside in the morning. We would like to sleep in in the morning but the conversation from the people outside the room was loud and we got a free wake up service. I think the room no soundproof. When we booked we saw we get breakfast included the booking. We stayed there two nights and never get a breakfast. First day check in , we asked the receptionist man who had duty at night time on Saturday night, he said no we don’t have breakfast including but after we showed him the booking we had by email , he said yes we have and the breakfast will start at this time to this time. The next day, we asked for the breakfast, the reception man ( a new face again) , he said sorry the chef is not coming today so we don’t have breakfast. He’s friendly and polite but can’t the hotel find any solutions? Just lets the staff say apologise to every client like that ? If we don’t get food , no matter they can offer us something like coffee or juice besides nothing to offer only apologies. The next second day, also the same we didn’t any breakfast.
The hotel location is good, not far from the pub street and above 18mn by motorcycle to the temple.
The room: big enough, clean enough, but the pillow case were old . So better replace a new one .
Soundproof: not good, you can hear everything from outside when the people talk or the housekeeping cleaning outside. But only in the morning or early morning.
The staff: they are friendly, welcome, polite, helpful and always smile.
Only big complaints for me about the breakfast. If in the booking say including should be included. If the chef can’t come , ask for the another chef or provide something else instead of nothing.
Przetłumacz