Guide29188884961
9 października 2023 r.
Absolutely stunning setting. The hotel, situated over various floors, looks down across the valley to the picturesque town of Grazelema, about a 10 minute drive. You are surrounded by towering mountains. Absolute peace and quiet. A real escape. The pool area was immaculate and has the added bonus of a Jacuzzi tub. Pool opened at 10am and both mornings all the guests were respectful of the rules. The bedrooms were comfortable, albeit a little small. AC, and a small balcony with good views. For environmental reasons the AC only works with the balcony door closed. A mini fridge and TV. We were comfortable but always like tea and coffee making facilities. Breakfast buffet was included in the room rate, a good selection of breads and pastries (the butter was no where near by), lovely fruit but the hot selection was cooked to order. I understand this stops waste but too many people lining up for eggs and bacon etc. Hot drinks were from a machine, again many people waiting. If you like tea, bring your own t bags. We could get hot water from the machine but no fresh milk, not that I could find. Plenty of oat, almond, lactose free milk. Dinner buffet again was disappointing, lots of salads and other options but too many people in line waiting for fish or meat to be cooked. The second night we ordered from the bar menu which suited us better. All the staff we came across were super lovely, helpful and professional. This is a hotel we have wanted to stay at for many years, since I had a customer (back in my travel agent days) that I booked a weeks holiday and they raved about. We loved out stay and will certainly return. The location, staff and comfort outweighed the negative thoughts of the buffet.
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