Montana Vista

114 Too Short Room feel congested dirty room please clean room and give good room service try to give best quality service

In my booking, i was supposed to be given complementary welcome drinks, room refreshment with cookies palate, decoration for anniversary etc. but none of it was given to me. I had booked a suite but there was no hair dryer in the bathroom, when enquired at the reception they told that housekeeping has to be informed then only they’ll provide the hair dryer. If you are to take pain in reminding them the absence of basic amenities as basic as hair dryer whats the point of booking a suite? I had called up the hotel a day prior to my check in date to request for minimal decoration of my room as it was my wedding anniversary, they dodged with lame excuse that the present occupant might not check out early and they would call me back in half an hour but i never heard from them again. When i arrived at the hotel i was expecting atleast a bud of rose would greet me in my room but no, my request was not fulfilled, i was not given welcome drink, i was not provided with cookie platter which were all mentioned as basic attractions while booking my room. My anniversary plan was dampened by lackadaisical approach of the hotel staff. When i raised this issue at the reception, they simply apologised and did nothing to compensate for it. disappointed this time.

The rooms were very neat and of the right size. The food menu was elaborate and the quality of the food was quite good.

The rooms were dirty and the bed sheets had stains. Poor hygiene: the room smelt of raw sewage and the toilet didn't work. Unprofessional staff: the staff were terrible and indifferent. No hot water: there was no hot water and the bath taps fell off. Threatening owner: the owner threatened to take money from accounts if a bad review was written. Poorly managed: the hotel was extremely dirty and poorly managed. Inconvenient: the hotel was inconvenient

Had good stay everything were well organised, location and ambience excellent highly recommend

Booked an executive room. Just near the door water was leaking from ceiling. When entered found the room dirty. Ac was on and smelling of cigarrette. Toilet pot was dirty. It waa not flushed after use.