Vaya Kühtai Inkl Welcome Card Inns'Bruck

Ein Tolles Hotel. Uns hat es an nichts gefehlt Personal ist, sehr zuvorkommend. Immer gerne wieder.

I loved the time here. Everything was beautiful and everyone was very kind. The massage was excellent :) The food was very tasty. The location is pretty beautiful because it’s directly on the ski slopes :) I think if you want to go to this hotel it will be a wonderful trip with lots of great memories

Stopped off here for lunch with husband avd our 2 children while skiing and as it was a gorgeous sunny day we sat outside. Outside area is lovely and walk through to the toilets shows the inside is beautiful. However we were disappointed with a few points. We ordered drinks, sprite, 2 cokes and I just wanted water so asked for tap water. Sorry said waitress, who was really quite rude, we can’t serve tap water outside, you need to buy bottled water at 4 euros!! Really??? Apparently because there is no tap outside?! Food arrived, mine and children’s were delicious, carbonara (huge portions) and Tirol cheese dish, but my husband didn’t enjoy his burger at all and felt the meat tasted very cheap. We had to ask repeatedly for cutlery and serviettes. Our plates weren’t cleared even by the time we’d paid our 93 euro bill and left. Shame as a beautiful setting and the food was mostly very tasty. Let down by waiting staff and this ridiculous no tap water rule when every other place in Kühtai we’ve visited is quite happy to give out the tap water without problem!!

We really enjoyed staying at VAYA. Location is best in town! Staff, service and atmosphere was excellent. The massage was wonderful. Only reason for not making it 5 star review is because not option to regulate the extremely hot room, except from constant open windows. Not sure if it is a “corona left over”, but sticking to the same table for breakfast and every night dinner gets boring.

A wonderful hotel in the best possible place in Kühtai, directly at the slope! The hotel has been entirely renovated. It has become a very modern and stylish place. The rooms are very nice, we had: the Luxe and Grand double rooms, both very nicely arranged with extremely comfortable beds! We have enjoyed the bath in a very fancy bathing tap! The staff is very friendly, young people who are doing their utmost to satisfy all the wishes. I booked a massage and I was very happy with the treatment, a physiotherapist with great experience was taking away all the stress of my muscles after a long skiing day. The spa area is wonderful with many different saunas and a quite large pool! The only thing what I miss vs old Astoria is the apres ski bar, that is open after one returns from skiing. How lovely would it be to enjoy the view with a cup of hot wine!

An excellent hotel in a top location with a view of the slopes. Breakfast and dinner are interestingly prepared and always different. Top service. Sauna, pool and massages also greatly included in the hotel. I'm coming back next year for sure.

We had booked a six night stay at this hotel in June from 5/7/2023 until 11/7/2023. At the time of our booking, they allowed dogs (we have a printout of the pet policy at that time (and it can be checked on archive.org also). We were due to arrive today, and shortly before our arrival the hotel phoned us and told us that the policy had changed and dogs were forbidden in summertime. We relied on what the hotel told us at the time of our booking, and they took a 30% deposit from us. We asked for a refund and they denied it and kept our money. We had to book in at a different hotel at extra expense. The gentlemen on the phone was rude, talked over us and had no difficulty keeping our money irrespective of the fact they gave us one set of information at the time of the booking and then changed it making the stay impossible. The even admitted they changed the policy. A truly shocking and despicable way to treat guests.

Die Zimmer waren sehr sehr sauber und gepflegt. Das Personal an der Rezeption war sehr freundlich und kompetent. Das Hotel macht einen sehr guten Gesamteindruck (Zustand der Einrichtung, Sauberkeit, Lage, Parkplätze (Tiefgarage gegen Gebühr) etc.). Leider war die Auswahl der Speisen am Buffet (Frühstück & Abendessen) sehr limitiert und geschmacklich leider nicht gut. Wir sind einen anderen Standard der Vaya-Hotels gewohnt (Beispiel: Die Hotels in Fieberbrunn und Serfaus haben einen höheren Qualitätsstandard im Bezug auf die Vielfalt und Qualität der Speisen). Aber das ist eine Sache des persönlichen Geschmacks und sollte deshalb nicht zu hoch bewertet werden.

Top Lage, schöne Anlage, aber alles andere kann man vergessen: Bei der Ankunft (ab 16 Uhr) bekommt man den Zimmerschlüssel in die Hand gedrückt ohne jegliche Auskunft /Infomaterial. Alles sehr unpersönlich. Zimmerservice nur auf Anfrage. Abendessen in zwei Turnussen in Buffetform. Sehr schlechte Qualität. Das Personal spricht fast kein Wort Deutsch. Unter einem Hotel stellt man sich ganz was anderes vor. Und das mitten in Österreich! Einmal und nie wieder!