Hotele Fragrance w Singapore

Good location, opposite to Whampoa Food Centre, near to Cheers, a small mall and essential shops. Hotel reception staff are friendly. Room is clean and not too small for 2 adults with small luggages. Toilet has bidet. The downside : Hotel room does not provide slippers. Public parking at Whampoa market area is quite expensive. Overall, a comfortable and clean hotel, with good value.

We have unexpected changes at the last minute, but Trip.com and Fragrance Hotel Oasis managed to fulfill that. The Indian lady receptionist was very helpful during the late night check-in process and our early morning check-out process was also smooth. The location is just next to a bus stop and there are lots of eateries and several supermarkets nearby. We were able to buy snacks at late night at the nearby 7-Eleven. The location was also easy to take Grab back to the airport.

As mentioned in the reviews, the front desk was very responsive and we had a comfortable stay with quiet. I really appreciated how they helped me print tour vouchers, found a nearby laundromat, and arranged a taxi to the zoo on a particularly difficult morning. The front desk staff at night was also kind. I had a hard time finding a place to use the outlet in the room because it had a poor connection, so I would be happy if this could be fixed. I would like to use it again if I ever go to Singapore.

Location was very good as it is in the middle of zhong shan mall and balestier plaza with many food options avaliable nearby. The hotel room was also better than expected , only negative would be that the toilet is a little small and the TV screen have some defect which makes it unable to watch. Overall it was a good stay and the service personnel are really kind and approachable, thumbs up 👍

Hotel is basic with all the basic amenities. Good for short stay but aircon need very much improvement thou.

Love staying here although its my first time booking here. Honestly its better than Studio M. The aircon here is better than those other hotels. I love it so much. The atmosphere here also good. Will definitely come back here . n highly recommended..

The front desk clerk is really nice and easy to talk to. I stayed there from June 16 to June 19. My room is originally just a regular room but they upgraded it to a deluxe room with a window view, large bed and restroom, since the room im orginally booked was going to have a renovation. Thank you for the smooth transfer. Im recommending this to hotel!:)

The fragrance Hotel located at Lavender Singapore and is an extremely poor quality cramped tiny room hotel which is grossly overpriced and nowhere near worth it's money.  One would expect to pay 20 or $30 a night here it is an absolute rip off and extremely poor value for money. The rooms are tiny cramped and stuffy with very little inside, there is no bar fridge, no slippers, no dental kits, no soap at the wash basin, no bathrobes, but they do provide tea and coffee making facilities. They ask you to sign a no smoking policy and the first room I checked into absolutely stunk of cigarette smoke. The smell was so strong there was no way I could stay in this room and I went and complained it reception and they didn't seem at all surprised. Subsequently the moved me to another room where there was also a much lighter smell of cigarette smoke in the room. Clearly this hotel does not enforce it's no smoking policy. The rooms are absolutely tiny and the air conditioning is substandard and barely works and the rooms are hot, stuffy ,& smelly and after running the air conditioning at 16 degrees for 2 hours it was still around 25 to 28 degrees inside the room and it was stuffy and uncomfortable. The bathrooms are tiny and the shower is almost directly above the toilet if you are you use the shower here you will soak the entire bathroom floor, and there is no curtain or shower screen. If you're aarge person you simply would not be able to use the shower at all. The towels were like rags they tati with holes in them, they were scratchy with frayed edges and they were very small more like a large hand towel The beds are a double bed which is a quite hard plastic coated mattress and the springs poke you through the mattress which is horribly uncomfortable and there is only two very flat pillows which are also quite useless and uncomfortable. There is a TV squeezed on the wall and there is only 7 stations with no movies or anything and this to is nothing short of a joke compared for the excessively high price they charge for the rooms. I booked this place thinking I could get a reasonable sleep with a 14 hour stopover but what a waste of money I would have been better off and cooler staying at the airport sleeping on airport seats. If I had a choice of sleeping on a seat at the airport or paying the absurd price they wish to charge here and I knew what this hotel was like I would stay at the airport. This place is an absolute rip-off in an absolute disgrace and does nothing more than rob customers blind charging so much for something with his pathetically substandard. I have stayed in hotels for $20 a night in other countries that far better than this hotel and make this place look like something you would expect to find in a ghetto or in a red light district. 0 out of 10 in every aspect. Do not waste your money do not stay here there are too many far better places in the area this place is nothing more than a rip-off for what they provide.