Hotel 81 - Spring

I will say as I have been traveling due to business so I have many experiences in hotel services , I have enjoy great services from this hotel 81 at geylang Lorong 15 , Fazri the manager is helpful and have great customer service skill. Five star for you bro

Had last minute planning and was looking for hotel for a friend. Called up and was handled by Fazri. Despite telling him that i am just checking on rates to compare he still assisted without hesitation. Finally called back to book a room and Fazri made things so simple for us. Had a pleasant stay for 2 nights there. Really appreciate the efficiency shown by Fazri.

Mr fazri,is a customer service oriented person to me n he is a very friendly, approachable n commited to his work task, appropriately.he deserve to get promotion from his superiors.this is my sincere n genuine compliments to the subject thank you

Very friendly receptionist Fazri. Warm welcome from him and helpful. This my third time coming back here because of the hospitality provided by Fazri. Always willing to assist in any area. I really appreciate his customer service. I always being arranged the room by him to my expectation. Thank you so much!

My first stay with Hotel 81 spring. It really surprising me on the next day I met the manager Fazri at receptionist. He really concern of my stay assisting me and my friend to book a cab since it is hard for us to get one. Aside receiving my feedback, he really show his outstanding customer service. I am really impressive with his service. We'll done Fazri. I will return in future!

It’s a great service and accessible location. clean and comfortable rooms and very private and the customer service agent is very nice and friendly and very helpful I want to thank Mr fazri for his services and being very helpful for our experience on hotel 81.

Mr Fazri, the man I strongly believe, responsible for raising the economy and growth of Hotel 81 spring. What an exceptional piece of customer service he has shown, an unforgettable experience for me. This gentleman truly deserves a raise and promotion.

My stay at Hotel 81 Spring was truly remarkable. The Hotel Manager Fazri service was genuinely fantastic, attentiveness did not go unnoticed. Despite the room being slight oldish, it was clean,quiet environment. If any improvement is to be made, perhaps a little updating of the room design would be nice. Overall, keep up the good work!

Customer service is very good, room good and fun.. great experience..we having event and we are glad that we got a room with our another team. Fazri will always been seen in the day time. Always smile and greet to us!