- Food - flavorful, yet, healthy options
- Location - convenient to go to
- In-room Amenities - clean and aesthetically-pleasing. Though, some cabinet doors are not "slow-close" as it should be. Toiletries are sufficient and environment-friendly
- Pool, Gym, Sauna - clean, inviting, relaxing
- Service - very pleased to have been attended to and assisted by Adrian and Farhan (from reception), and Ronald and Jana (from Club Lounge) for the minor inconvenience we had. I accidentally booked the Club Room without realizing that kids are not allowed in the Club lounge. Thanks to these 4 people, we were still accommodated in a Club Room (so my kids fully enjoyed the bath tub!), and we were offered takeaway option from the Club Lounge, as well. We appreciate the thoughtful surprise birthday cake for my husband as well.
In the end, we still managed to enjoy our Chinese New Year staycation as a family, despite the minor hiccup.
Przetłumacz