Conrad Singapore Orchard

Booked a staycation for birthday celebration and made some requests months ago prior to the stay. Service was excellent from check-in all the way to the club lounge. Special thanks to the crew for accommodating my requests. Room was spacious and clean. A little weird that there was no decorations unlike my previous stay at other hotels. The room was well renovated with state of the art functions. A pity that the TV does not have Chromecast feature. When we returned to the room after the evening cocktail, we were surprised to see a complimentary birthday cake in the living room. One thing to note is that the bathroom is a tad small and cramped. As for the executive lounge, the variety of food is not as wide as the other Conrad. However, the quality of the food makes up for it. We love the seafood soup and pasta. As always, such a delight to see JW Black Label whisky being offered. Breakfast wise was similar to the executive lounge where the variety at the other Conrad is better and wider. Overall, we had a pleasant stay at Conrad Orchard and will definitely return again.

we booked two rooms for four nights, unfortunately on the day of travel, our flight was delayed for over 6 hours and we did not make our connecting flight to Singapore so we had no choice but asked the hotel to cancel our booking (next flight to Singapore is two days time from the city we were in), it is our understanding that they would charge the first night that we are not able to check in, but rather they would charge us for the four nights for both rooms in full - no consideration to our circumstances which was clearly out of our control - I will never stay at a Conrad again, period.

Nice architecture and we love the sunlight running through the glass ceiling roof top all the way down to the lobby. New and spacious room but bathroom is relatively small. Good breakfast buffet and big thank you to the efficient and friendly reception ladies at the restaurant, and we also want to commend a young female waitress (not sure if she is Singaporean or Malaysian or Indian, too bad I don’t know her name), she assisted us in all the busy mornings, she was patient, professional and proactive to assist us knowing that we were in a hurry during breakfast time