Wingate by Wyndham Slidell/New Orleans East Area

The rooms and property was nice amd clean BUT THE POOL & HOT TUB was not working and the water in the hot tub was brown and the pool had a film over the water. It smelled awful. They finally put up an out of order sign when I complained. I went there because of the indoor pool and hot tub for 3 nights but was sadly disappointed. Three couples together expecting to use the pool and hot tub: but it was so out of order.

The only thing bad I will say is the breakfast offered was horrible. Make you own waffle tasted like rubber. The butter was 48% vegetable oil. The sausage link was ready cooked and then microwaved (was cool and not browned) No crispy bacon. The coffee was okay, but real half and half and sugar in the raw would have made it so much better. Perhaps don't offer breakfast if its not edible.

Booked a suite room for extra space. Unfortunately all the suites are next to the elevator shafts so continuous noise all night It was miserable and the staff did not have a room any available rooms!!!

Nice property for the price, didn't like the cancellation fee for my other booked room and room service didn't answer the phone. Other than that it's a nice stay.

Mattresses are over 10 years old. FIRM. Hottub didn't work the second day just because staff can't restart the estop. Breakfast was ok.

Was on a business trip and had a great stay. Property was clean and everything was in order.

The room was an average hotel room with clean beds, a functional tv, a cigarette burn in the rug and your standard bathroom stains. Unfortunately the pool was not functional and we weren’t informed until we came down to use it after checking in and had to disappoint our kids that it was closed. The staff story changed a few times, first saying that it had to be cleaned after a rowdy weekend, but it’d be ready in the morning. The following morning they had found glass in the pool and had to continue running maintenance for safety. That’s the right call, but staff was unapologetic and did not offer any other solutions. We were referred to the GM who still wasn’t able to resolve the issue, and was blunt about her inability to do anything else for us. It’s too bad - a decent hotel was tainted by a series of miserable interactions and deficit of listed amenities.

The lobby is nice & clean. The room overall is clean but the walls have handprints & are dirty. Im pretty sure there's a booger beside the body mirror on one of the walls. We utilized the pool which was fine. Breakfast was also good. The beds we had 100% need upgraded. They are very, very hard. I woke up sore this morning.

The staff we're very friendly and efficient, but understaffed. The room was clean and in good shape. The furniture in the lobby and pool area was soiled and not up to standard. There were no knives available for the food.