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16 października 2023 r.
Stayed here for 2 nights whilst we visited london with my sister who had flown over from America.. It was very reasonably priced,rooms were simple but clean,had everything we needed.. Breakfast selection was lovely.. However staff at reception were rude and very unhelpful..we needed to meet family at Heathrow, not knowing the area we asked how to get there,the guy behind the desk grunted and pointed to a screen behind us and said book a taxi then walked away..taxi was hugely expensive so we asked if there was any other way and was told no..so we walked 40 mins to the nearest train station..we found out the following day,by a local that there is actually a bus stop opposite the hotel and only cost 2 pounds.. They gave us a wifi code that didnt work,so I asked at front desk and was glared at and very rudely told it was correct, so had bearly any signal for our stay.. My son wanted to use there fitness equipment but couldnt find the room and once again was spoken to very rudely when he asked.. Working in a hotel myself,I was very surprised by the attitude of cant be bothered to help,I understand all to well that it can get busy and stressful, but if I had been as rude and as unhelpful as they were where I work I would probably be given the sack..
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